Perfect

Love the customer service! During the holiday crunch my order was delayed but they made up for it with a nice personal note and free gift in my package!

Great service!

Very hard to build color.

Love this cosmetic company. Prompt shipping, and they always include samples or freebies! It surprises me every time and makes it fun. Products are high quality.

Very good customer service. I love that you can text them and they are very good at responding.

Shopping for Au Naturale makeup is a joy. The product descriptions are really helpful, shipping seamless, and customer service extraordinary.

Great!

Excellent customer service!

I am very happy with both my order and the delivery time. Au Naturale's products are definitely 5 stars! I received a wonderful eye shadow sample as well as a full-sized mascara as an apology for a late delivery. I thought the delivery time was as expected and not late.

Exceptional Service. Help and Caring!

Great customer service and products!

Slow delivery

The color cashmere is not the same as the old one. I don't like the new one at all.

Got a few extra samples since the shipping took longer than originally expected. Loved that

Amazing company! Had issues with shipping multiple times but Au Naturale made it right by getting my order to me before my wedding, which was the reason for my order. They were also kind enough to add some wonderful items to make my wedding look standout! I cannot thank them enough for helping make my wedding day wonderful. Thank you!!

I have repeatedly emailed au Naturale Cosmetics with no response from anyone. I attempted to chat online with no one assisting me after 40 minutes except the bot at the beginning saying she would find the best person to help me out. As a long time customer it’s completely disappointing to not receive a reply to my three emails or my two chat attempts. This is completely unprofessional.

Awesome customer service! They felt an order was delayed in getting to me (I was okay with it, but maybe I'm an outlier lol) and included a free lip gloss and a gift card. Then when I had issues redeeming the gift card, they were prompt and helpful in responding to me. Recommend!

I received excellent customer service with very friendly interactions. My product arrived quickly and was packaged well.

Thank you! Very pleased. Appreciate the little free samples as well! :)