Received my new Roam 3 quickly, but had issues syncing to phone and wifi. Customer support was very slow, 3 days between responses. First response was a generic parrot from tge help page on the website. After prompting for specific help I got little more assistance. Finally think I have solved tge problem/s myself.

Bought a reconditioned Kickr bike, it didn’t work - shifters would not connect. Instructions also said to only put oedals on with the included washers, but no washers supplied. Sent in a support form, didn’t hear back for a week so reached out by DM on Instagram. Finally got a response, eventually sent me replacement handlebars that worked and washers. To Wahoo’s credit, they made good by also sending a free Headwind fan. I can’t beliieve how much that fan costs ($499!) so would never have bought it myself, but the reviews are very positive so we will see. So overall, made good on an inexcusable lack of quality control.

Easy order process

I’ve been using Wahoo for a while, but since I upgraded to bolt 3 I constantly run into problems. Syncing routes from my iPhone to the device doesn’t work reliably, and uploading rides to Strava is never smooth and often fails. Even getting a single workout file required support to send it manually. Overall, the user experience feels unstable and makes me lose confidence in the platform. It feels there has been no proper testing up on releasing this new wahoo bolt 3.

wonderful

Super silent, really happy so far

Excellent HRM, simple to adopt and merge with existing kit.

Great product, probably overpriced.

The unit itself was good, but I only got this because previous version broke and they wouldn’t fix it because it was too old. Got a discount but still cost few hundred.

everything ok

Smooth purchase at a good price, fast delivery.

Great buyer experience. Had an issue with delivery and once I contacted support they got it sorted asap.

Works as advertised

Found a new bike computer The Wahoo Element is excellent

Great product. Worth the investment. Will be using it for years

Everything was good

Quick delivery - all good

Just amazing customer service

Shopping was fine. Less impressed by new version of product and Wahoo don't seem to want to discuss changes via their help service.

My Trackr has some really great properties. It picks up cars from quite a distance and further away than my mates Garmin device. The beep really makes this clear so really pleased with it. It can have trouble distinguishing between another cyclist and a car which isn’t so helpful when riding with friends. The worst point is the thing keeps turning itself on at random times and therefore drains the battery.