We really love our carafe! It is easy to use, cleans easily, and especially love the glass pitcher. Its wonderful to know we're providing safe water for our family.

Shipping is fast and safe great purchase

Great Customer service. They sorted out the issue I had. Much appreciated!

Customer service is top notch, product working well so far. But, just like insurance companies, it's when it doesn't go well that we see the true nature of the company. Hopefully, the products will always work fine, and if not, hopefully, the customer service will be as top notch as it was when it cashed my money :-)

It's been working well since I purchased it. Thank you.

Great customer service

Better instructions are needed for installation. We found out about the YouTube instruction video after we struggled to install the system on our own. The instruction manual that came with the kit was incomplete which caused several leaks that we had to figure out on our own.

Excellent Customer service

Thank you.

great experience, quick shipping

We received our water purifier faster then I had anticipated.

fantastic customer support. . . . . great product

Excellent

Our communications with this company have always been great.

This is great to have. I love the freshness of the water.

Easy to order.

We're loving it!

Awesome!

The best small ro unit

Great customer service. Had some technical questions before i bought and the agent was very helpful.