Considering the issues, am very happy with the outcome.

Always quick and easy service

Easy shopping experience & fast shipping

Great timely delivery

My wife loves these runners. Well done Allbirds! Outstanding service as well.

Love the tree dasher 2 this is my second pair

Just do the refund please so I can buy shoes, I need them for work.

As explained, soles on canvas pipers have changed and are no where near as comfortable as other lines. Is there a change?

Love my tee shirt . It is so soft to wear and good quality.

No issues with shipping, all good

Instantly comfortable thanks to the cushioned insole and soft wool upper. Light weight as well. Highly recommend.

Prompt shipping and great product! Thank you Allbirds 👍

I am still waiting on my shoes as I needed to exchange them as they were the wrong size. So far your customer service has been poor and following an email request to check progress of return, received an AI generated response that was totally unhelpful. If you truly believe in sustainability then why don’t you employ real people to do real jobs? How can it take 3 days to get the initial shoes and over 2 weeks to exchange? (With no acknowledgement to say they have been received) . And still I haven’t got the shoes! If you can’t provide speedy exchanges (but have my money) this looks like a fair complaint to consumer affairs. If a real person could please let me know when to expect the exchange I would appreciate it. Thank you.

Disappointed by replacement process it is taking such a long time and still waiting…

Great!

Look great and very comfortable

Good service, fast shipping

This was my husband's first pair of Allbirds, so there was some concern as to whether they'd fit. They're perfect. I think you have a new customer.

I love this soft Merino Tee. Great style and comfort and it’s white. Easy ordering and prompt delivery. Thank you

So comfortable and stylish. Great customer service too!