I just received the chocolate temperer and I am excited to try it out! The reason for the 3 star review is that there was almost no communication or updates past the time of purchase. I could see the item shipped but there was no time frame for delivery until the end when it said delivery for the 23rd or March. I was pleasantly surprised when it showed up on the 21st of March.

Customer service is absolutely AMAZING!! My griddle works like new!! Highly recommend

Thanks 😊

Received all merchandise ordered and love the quality of the products.

Extremely happy with the product - perfect from the word go. Wouldn’t hesitate to order additional equipment and shipping was expedited efficiently. Courtesy customer service.

Hi my name is Vadim I'm order melting machine but you send me wrong one.

Prompt shipping and everything works as it should.

Thank you very much! I have received the item. Everything fine!

good service,good product, friendly customer service

Use my Ald Kitchen Melting pot for the first time today... Worked Fabulous! No more burning my figures over a double boiler!

Works as expected wish it melted faster

Good day, you guys were great in getting my package to me. I haven’t opened it yet as it’s a Xmas gift so I can’t comment on the quality but if it’s as good as you customer service I will be very pleased. Thank you.

We love our machine!

Highly recommend. Easy to use and will continue purchasing more for my business

I had t translate the poor Chinese instructions . I believe that 200* C converted to 492*F might be too high . The machine works great at 380*F max. which won’t cook too fast and burn the waffle

Always good quality. Always on time.

After some browsing I came across their website, I love the variety of products that I can find in it. They particularly had a machine I was looking for, so I decided to buy it. Fortunately for me, although the machine wasn't exactly cheap, they gave me a first purchase discount which really helped. The product took less than a week to arrive at my door, I am very impressed of the handling and the speed. Product is working flawlessly! Thank you, I am looking forward to do business with you in the near future

This is my first order so far,but seems to be a good business I will know more in future

Had a small issue with the waffle iron I got being dented in shipping but no fault of the company as it was packed really well. They made sure to communicate clearly and resolve the matter so we were all happy. I’m fact ordered another and glad I did. The double waffle iron makes fast beautiful waffles. We now have 3 of them 2 doubles and a single for our food truck . Fast and perfectly made on 250 for only 2 minutes

I bought the 7 tier and was somewhat nervous about it, but it worked for us and it looked beautiful, I love it!! It’s easy to operate and easy to clean it up!!