The shoes are cute, but they arrived with a clear defect that makes it impossible to wear them. I contacted customer service hoping to arrange either a return or a replacement, as I do not believe the issue can realistically be repaired due to the way the shoes are assembled. They initially offered a $15 refund, which anyway was never processed, and after that they stopped responding altogether. It’s been now over a week. I have tried via email and though their social media platforms. Unfortunately, based on my experience, I would not recommend buying from this brand. The products are overpriced for the quality provided, and the customer service has been among the worst I have encountered in many years of online shopping.

Great products and services! Thank you very much

Beautiful and very comfortable sandals. Good communication after purchase and fast shipping.

Fast shipping and delivery

beautiful espadrilles!

super happy purchase

Quick and free delivery. Much appreciated!

Boots really comfy and look cute on

great

amazing

Quick and professional delivery, great company to use

The shoes themselves look great. But the sizing on the website does not state what scale it is using. I ordered these from the UK, prices were in GBP, but the size scale was US (without indication!) so my shoes came in a completely different size than I needed. I have inquired about exchanging the size. Even though the website says 14-day returns and money-back guarantee, their exchange policy means that you have to pay horrendous amounts for shipping. I was willing to do that as I really need the shoes, but their customer services is basically non-responsive. So I am stuck here with shoes too small, having paid ANOTHER rate for shipping, and now help of receiving the product that I actually need.

beautiful bag.

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love my combat boots

Got the burgundy one! Pretty comfy.

got multiple shoes from here and no problem at all.

Not as described

If you're on the fence, just get them. .

good shoes, good service