fast delivery

I have not had a lot of luck getting your shoes to work for me but many other brands do not work for me either. Wish I could find some that work for me. I bame my feet more than your shoes.

I have been buying orthotics for about 10 years now and will continue using Aetrex products.

Took longer for delivery than the time stated on the website. But product is really good and customer service was helpful when I needed to adjust the order.

I bought the Gabby sandal because it fits a narrow foot. The arch support is fabulous since I pronate and it is a good looking shoe. I have 4 pairs of Gabby sandals to go with my wardrobe. Thanks Aetrex for a stylish orthotic sandal.

I received them in a timely fashion. I've purchased 3 sets since they work so well.

Arch supports placed incorrectly in the sneakers.

Always great service!

Love the look. Dresses up any outfit and can be worn for hours.

You need a smoother return process for kiosk* purchases. It should not have taken 3 contacts to get a shipping label. Once done, my refund came pretty quickly. *smooth move with the photography making an insole kiosk look like an actual store. waste of time and $ going there just to wait on shipping only to return the shoes anyway.

Easy return and credit

I could not wear the shoes I bought so I had to give them away

The product is great, but sizing is inconsistent. I ordered my usual size that I have other Aetrex shoes in and the sandals were too short. Sizing up isn't a big deal with most companies, but Aetrex does not offer free exchanges. I chatted with someone even to confirm. I had to pay for the return shipping. At this price point, it seems ridiculous with a size exchange. I found Aetrex sandals I wanted at a third party store and bought them as they had free returns if needed. Turns out sizing up in this particular shoe worked. I will continue to buy the product but will try not to purchase directly from Aetrex unless I am replacing something I know will fit.

wonderful

Inserts came in a timely manner, they were packaged well. very happy with a lack of need to get with customer service. everything went smoothly, just how I like it.

Received order in a few days. Ordering on the website was easy.

My sandals came quickly, were well-packaged and fit perfectly. I love the arch support and comfort, since I suffer from occasional bouts of plantar fasciitis. I will be taking these sandals with me to Spain, and am sure they will go with just about every outfit.

V honest company. When product might be a little delayed they tell me immediately. Packaging always just what is needed and not extra. Great on email responses!

Shipping took pretty long

Everything was great