Love Acon!

Family of 5 is over the moon happy with our 16HD trampoline with basketball hoop and sunshade. It brings us together as a family. It gives us all a new way to exercise and have fun together. It's a trampoline we all can jump on at the same time. Our kids get to feel in their bodies , and test the limit's of their physical abilities, which is so important when you are growing up. Having the option to switch the springs later when we all get more confident , adding accessories here and there. They really thought of everything. It can be a whole backyard entertainment center for not just us but the whole block. Thank You ACON for thinking of everything. If you ever have a question, their customer service team is A+ . Can I just remind everyone how difficult it is for companies to hire a customer service staff that people actually find useful and helpful!!!!

Horrible product. May ripped in 2 places after 1 year and they refused to honor warranty. Springs break at the hooks. Customer service is rude.

This arrived so quickly and was so easy to put together It is so well made and safe for our young kids.

product good , haven't worked with customer care yet

Google service

Did great

Perfect! Shipping was on time and easy!

Delivery was on time and the box it came in was perfect.

Everything is as you would expect it to be, nothing less. Buy it.

Information is easy to find in the website. If you are missing information, the customer service is actually great and quick, especially after purchasing. Before purchase and when planning a purchase that cannot be directly done on the webshop, the customer service email replies are a bit slow but very informative though once replies are received

great

Setup was not easy. Modern tents are so much better. Refund is much slower process. You would be better off ordering a marmot and just setting it up on your trampoline.

The best

Fit perfect

Shipping and service were accurate and reliable

Shipping came quickly. Easy to install

Siamo molto soddisfatti

Really good for learning new tricks

Awesome products!