New Monkstraps had to be exchanged from a 10 to a 9. 5, but the exchange was flawless and the new shoes fit perfectly. Love the look and the break-in time was minimal.

These are awesome, I wear 14 US and these fits perfectly.

Shoes are not true to size, runs very narrow, will not order again.

Shipping was fast, and the package was well protected

Not great. . not gonna recap here, you can look at my email threads

Shoes are great just not my hubby's size

Made in Portugal, the style and quality of these shoes are great!

The shoes arrived in a timely fashion.

All good, exchange policy can be better

nice but tight

Haven’t received the pair for which I requested size exchange.

Good solid pair of shoes which break in to perfection soon enough.

Excellent

GreaT

Extremely poor customer service. Exchange of shoes has been unresolved for over 2 months with continuous delays from AceMarks.

Shipping was relatively quick and their online sizing guides were very helpful.

Great product.

Customer service is top notch. First time buyer. These shoes are gorgeous and seem well made. Will be back for more assuming they hold up

Been buying from Ace Marks for years. They've never let me down.

Excellent shoes. I emailed support with some questions and got replies promptly. I am a repeat customer and will purchase from Ace Marks again.