Excellent customer service. Flooring was shipped right away. No breakage. Very happy with everything.

Bought ISOCORE XL Marble Cake Mahogany. Quality product that was easy to install and looks fantastic!

Excellent customer service. Very fast shipping. Received order in one week. Love my new tile. Can’t wait to have it installed in my new MIL suite. The sale was a nice bonus. Bought the Ultima Parfait Terrazzo LVT.

Everything about the order and shipping was great. We were less enthused about the fact that returns are at our expense. Our installer asked us to buy an extra box on the theory that we could return it. We did not need it, but shipping a 34-pound box at my expense will cost most than the flooring. That's my only gripe.

Great experience over all. Samples came quickly and were large to give a better idea of the product. Quick and easy process.

Thank you HMTX for being a pleasure through the floor selection process. I highly recommend working with them.

As ordered.

Thanks for the sample. But I'm going to use something else.

It was very easy to order online and get updates about shipping. My flooring came on the estimated arrival date (very soon after ordering!) and was delivered carefully. All of the flooring was carefully packaged and arrived in great condition.

They were super helpful through the whole process and produce quality products.

We were looking for a very specific tile look and HMTX was the best option we could find. Ordering was a little bit of a hassle - the website didn’t accept our coupon code and we didn’t receive an order confirmation. Customer service was able to help us with both (I’d still highly recommend adding an order confirmation email to all orders placed through the website). Shipping was a disaster. Once it reached our city - it sat for over a week at a truck lot with no communication from the delivery company. We got conflicting information once we finally got in touch with them. We ended up having to rent a box truck and go to the truck yard to pick up the 60 cases of flooring ourself or risk waiting another full week for delivery. For the amount shipping cost, it was ridiculous that we had to go get it ourselves or risk being a full 2.5 weeks behind schedule in our renovation. Installation has been easy with the product, and there was minimal damage out of the box. Product looks amazing and we’re ultimately happy we chose HMTX’s terrazzo look!

Obsessed with the flooring! I got the samples quickly. Shipping is expensive though so I need to budget a bit more before I order

The flooring was supposed to be delivered on a Thursday on that Thursday I received an Email that the flooring would be shipped on that date and arrive a week later. it would have been helpful to know at the time of my order when to expect the flooring to arrive.

Good communication and fast delivery

Easy process with no hiccups.

After I received a free tile sample (thank you!) I decided I'd like to buy a full-size tile or two and was told it was not possible and that I should look at pictures on the website. There are no full-room photos of Perfect Parfait on the website. I really want to get an idea of what the total effect will be, but it appears there is no way for this to happen. Now I don't know whether or not to take the risk and order for my kitchen floor; what is the return policy and the cost to return 2-3 boxes if I don't like the look?

Very is to order, and direct delivery was easy coordinate. They kept me updated throughout the process

WOW… just WOW The title speaks for itself. If you are looking for luxury plank flooring, look no further! I am SO impressed. Obviously I have two pups and with the isocore vinyl planks, I don’t have to worry about my beautiful floors getting scratched because they are just that amazing and sturdy. I can not recommend this enough!

Smooth process and really nice stuff