For me is not good becouse I need to put the child in and out often, for example when I go to pick up my brother from kindergarten by car and the usage time is short and is not easy to use for this

The initial response was provided quickly but was totally unhelpful with a short response and thereafter no follow up, despite my sending another email straight away. Very disappointing!

No spare parts available for my model. This is disappointing.

I received this request for review and my purchase hasn’t arrived. It’s been 2 1/2 weeks and the parcel has not been delivered (not even in the UK yet). I trusted on the delivery info on the website and my parcel still hasn’t arrived. No heads up about warehouse delays before I contacted costumer service. I was supposed to take the items for a trip overseas and didn’t arrive on time.

Very poor delivery service. 3 weeks and still awaiting for my item. When contacting the company I was basically told it’s delayed and to just wait for it to be delivered.

Sorry, still waiting for my goods after waiting 21 days

Order still not arrived over two weeks after delivery. No guarantee of delivery from customer services provided, no compensation.

I am still waiting for my order, no contact was made to inform me of the delay. V poor

Hi I’ve given you only one star because I ordered a baby carrier on 15 January and still haven’t received it. I’m happy to review again when I receive it

I ordered my breeze carrier 15 days ago and it still hasn’t arrived. Iv seen it’s been sat in Hamburg for a week now. I’m so excited to get out with my son , this is a shame

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Our buckle of our carrier was broken (after using it with two kids) and I ordered a new one. There were no sending costs, which was lovely.

I still have not received the baby carrier so far and I ordered the product on 11th Jan 2025!

Mein Anliegen wurde sehr schnell gelöst

Great service , arrived on time and love the product. Thank you , will definitely recommend.

Carrier ordered 2 weeks ago and still not even dispatched. I wonder if I will ever get it.

I ordered an item on 9th December as a Christmas gift, it arrived on 17th January - way longer than the 7 days stated. It was a gift, and we made alternative arrangements as it was so late. So we now need to return it. However, because the website tracking info shows it as not shipped, the returns system cannot proceed. We are now stuck with something we don't need and waiting for the email support to kick in. The UK phone number is also out of service. The one that arrived straight to the recipient is great though.

I ordered an EVOLVE baby bouncer with infant inlay, extra cover and toy bar (+£300) on 11th December. It took 5-days to receive the confirmation e-mail (which said delivery to the UK may take up to 7-days), and the business then closed for Christmas for two weeks two days later. Its now 22nd Jan and my order hasn't even been dispatched (UPS have no record of the tracking number). I have tried to call the company but the UK specific phone number goes straight to a German voicemail. To add insult to injury, the product is now on sale for a cheaper price.

You didn’t answer my question. I want to know if it is possible send your products to the Canary island in Spain. Thanks

I havent received my goods yet or a tracking number & its been 7 days since I placed my order