Site reviews
Amazing Customer Service
Paul was amazing, he helped me in choosing a mattress and went through my list of questions answering them all. I am at a distance, so I am going based on reviews, podcasts and others recommendations for Essentia. It's ensuring that they have a trial period and was truly helpful to have someone who knows and believes in the product to talk over what the best choice for me would be. Excited to get the mattress and hoping its as good as I think it will be! Thanks for your help Paul!
Amazing Customer Service
Paul was amazing, he helped me in choosing a mattress and went through my list of questions answering them all. I am at a distance, so I am going based on reviews, podcasts and others recommendations for Essentia. It's ensuring that they have a trial period and was truly helpful to have someone who knows and believes in the product to talk over what the best choice for me would be. Excited to get the mattress and hoping its as good as I think it will be! Thanks for your help Paul!
My sales rep was first
My sales rep was first class and very friendly. A great communicator she is...
My sales rep was first
My sales rep was first class and very friendly. A great communicator she is...
No complaint!
No complaint!
No complaint!
No complaint!
Awesome Mattress - Exceeded expectations
Awesome Mattress - Exceeded expectations Very cools to sleep on Zero motion transfer Very comfortable side or back sleeper Not inexpensive but worth it as long term investment
Awesome Mattress - Exceeded expectations
Awesome Mattress - Exceeded expectations Very cools to sleep on Zero motion transfer Very comfortable side or back sleeper Not inexpensive but worth it as long term investment
Great products and company. I
Great products and company. I can’t imagine ever switching brands 👊
Great products and company. I
Great products and company. I can’t imagine ever switching brands 👊
Sleep during travel is difficult.
Sleep during travel is difficult. Can't get a good night sleep on any other bed.
Sleep during travel is difficult.
Sleep during travel is difficult. Can't get a good night sleep on any other bed.
Fantastic product stellar customer service.
I Ordered a few custom size Kingston dog beds for my huge dogs. Customer service is fantastic! Super fast custom order, super fast shipping. Stellar customer service and communication. Thanks you essentia for a wonderful product and a great experience.
Fantastic product stellar customer service.
I Ordered a few custom size Kingston dog beds for my huge dogs. Customer service is fantastic! Super fast custom order, super fast shipping. Stellar customer service and communication. Thanks you essentia for a wonderful product and a great experience.
The staff in Laval were
The staff in Laval were superb. I had a little trouble with delivery but I managed it. I would highly recommend the staff at the Laval showroom.
The staff in Laval were
The staff in Laval were superb. I had a little trouble with delivery but I managed it. I would highly recommend the staff at the Laval showroom.
So far all our experiences
So far all our experiences with Essentia have been great! Thanks for having such a great product!
So far all our experiences
So far all our experiences with Essentia have been great! Thanks for having such a great product!
Good
Good
Good
Good
Essentia
Have bought both pillows and mattresses and would definitely recommend. Sleep quality has improved greatly .
Essentia
Have bought both pillows and mattresses and would definitely recommend. Sleep quality has improved greatly .
Always love buying from the
Always love buying from the Queen store and having Paul’s assistance. I Love Essentia,
Always love buying from the
Always love buying from the Queen store and having Paul’s assistance. I Love Essentia,
Great
Great
Great
Great
Waiting to receive the mattress
Waiting to receive the mattress from the dispatcher. And my experience to have all my questions addressed, has been amazing. Great team
Waiting to receive the mattress
Waiting to receive the mattress from the dispatcher. And my experience to have all my questions addressed, has been amazing. Great team
Nicely packaged delivery.
Nicely packaged delivery.
Nicely packaged delivery.
Nicely packaged delivery.
Great as always.
Great as always.
Great as always.
Great as always.
Easy, smooth, friendly
Easy, smooth, friendly
Easy, smooth, friendly
Easy, smooth, friendly
Shipping was seamless - the
Shipping was seamless - the guys were a great team! I was very pleased with the whole process.
Shipping was seamless - the
Shipping was seamless - the guys were a great team! I was very pleased with the whole process.
Since sleeping on my Essencia
Since sleeping on my Essencia mattress for almost three months, I have had the best sleep ever. It all started with a super experience in the store in Kitsilano, Vancouver where I was given lots of information, time to try out different mattresses, and no sales pressure. I’m still amazed at how quickly I fall asleep, how deep my sleep is, and how rested I am when I wake up. I feel like a new woman every morning.
Since sleeping on my Essencia
Since sleeping on my Essencia mattress for almost three months, I have had the best sleep ever. It all started with a super experience in the store in Kitsilano, Vancouver where I was given lots of information, time to try out different mattresses, and no sales pressure. I’m still amazed at how quickly I fall asleep, how deep my sleep is, and how rested I am when I wake up. I feel like a new woman every morning.
Took a lot of time to get use to
I purchased an Energie Opus mattress after doing my research on Essentia and visiting the Queen Street store in Toronto. I love the fact that the mattress is solid, there is minimal transfer of motion, and that there are no VOCs or off gases. However, my one complaint is that it did not feel as soft or as comfortable as the mattress did in the store. I was told to give it the full 30 days of "breaking in", but even then I was still waking up with considerable stiffness and a sore lower back. I have had the mattress for over 90 days now, and it is finally starting to feel more comfortable. But not the sleeping on a cloud experience that I was hoping for. Just a cautionary warning, please note that it won't feel as soft as the model you try in the store, so perhaps consider picking a softer model. I sure wish I had.
Took a lot of time to get use to
I purchased an Energie Opus mattress after doing my research on Essentia and visiting the Queen Street store in Toronto. I love the fact that the mattress is solid, there is minimal transfer of motion, and that there are no VOCs or off gases. However, my one complaint is that it did not feel as soft or as comfortable as the mattress did in the store. I was told to give it the full 30 days of "breaking in", but even then I was still waking up with considerable stiffness and a sore lower back. I have had the mattress for over 90 days now, and it is finally starting to feel more comfortable. But not the sleeping on a cloud experience that I was hoping for. Just a cautionary warning, please note that it won't feel as soft as the model you try in the store, so perhaps consider picking a softer model. I sure wish I had.



