Great service and quality.

An essential part of my swimming regime

Always great customer service

Shipping, returns, and refunds all smooth.

You were a dream to work with from a customers point of view, your communication was excellent, and nothing seemed to be too much bother. Thank You so much

thanks again

Third pair of both! Love these products! The gloves came slightly larger than my last 2 pairs, so I was a bit concerned about fit. No need to worry! Although bigger they still did the job! Hands lovely and warm. Be back this time next year. . .

Delivery service etc all good. Goggles not so much.

I’ve recently got into cold water swimming during the winter months. I ordered the neoprene gloves, shoes and cap for a short break. The water was around 8-9 degrees if it wasn’t for the accessories I wouldn’t have been able to swim the duration I did.

Customer service was excellent.

Order no. 196721 Still awaiting delivery

All good

Pleased with customer service

Service was amazing staff extremely helpful . quality gear . The best all round . Keep up the good work

Waited 6 weeks for delivery. Need I say any more!

Zone 3 are an excellent place to purchase items and their customer service is top class

Excellent piece of kit. Kept my core warm while enjoying the water temp on arms and legs

A great cap which keeps my head toasty warm in cold conditions. I wouldn’t be without in conditions under 15°C

I ordered a wet suit, which did not fit, I returned it and ordered a bigger size. Perfect, until my first swim, when the buoyancy made it impossible to swim in my usual style. I looked to return it as it wasn’t suitable, but was told I could not because it had been worn, and their returns policy states only unused items can be returned ( something any customer would be unaware of until they came to return something). After several frustrating emails, the company however agreed that wetsuits could not properly be tested without getting in the water, but still refused to accept the return, suggesting that I attend one of their demo events in the future ( not helpful). I suggested that they could use returned once used wetsuits in their demo sessions, but was ignored. How a company can sell wetsuits, openly admitting that they can only really be tested in water, refuse to accept a return if it’s not suitable after being tested in water? This company point blank refused to help me as a customer, and as a result I have an expensive wetsuit that I cannot use, and cannot get a refund or exchange.

Love the new hoodie!