Good product

Great product, good quality video and easy to use.

Product shipped as promised. Viewing angle not as advertised

The customer service was top-notch. However, I gave the product three stars for a couple of reasons. The audio quality was not very good, I was unable to change the date and time on the timestamp even though it would show the correct date and time in the album of the recorded videos, and when I set it to record when motion was detected, I noticed it would take a couple of seconds before the recording started…thereby missing the first few seconds of whatever set off the motion detector. To be honest, I’m not very good with technology so some of this may be operator error rather than a product problem. I will say I couldn’t have been happier with the customer service. The first order I placed, I ordered the wrong product by mistake. I called the customer service number and told them I had the wrong product and they gladly exchanged it without charging me a restocking fee. And when I got the product I originally wanted, every time I called for technical support I received great service. Because I was having difficulty with it I decided to return the product and was able to do so with no questions asked. I would have no problem ordering another product from this company or dealing with this company in the future. This particular product just wasn’t a good match for me.

Great service and shipping was fast

It’s easy to use but you have to stay on top of it - it turns itself off if you don’t use it and you need to turn it on to be ready for recording. Picture quality - meh. Sound quality - worse meh. But it gets the job done. Picture is right side up if you hold your arm to your chest for the entirety of filming…. But no one can see the camera. So overall, it’s a great device with adequate picture and sound. Not bad for a stealthy little camera!

love the company just didnt care for the eyewatch

I bought the zPen-HD Video Recorder with Audio and 32GB of Memory. The engineering is of excellent quality. I have been a Software Engineer for more than 20 years, and I know quality work when I see it. The Sound is Perfect--the best I have seen. The video color is excellent, but the device fails somewhat during rapid movement of the pen (the image gets blurry and distorted). But if you move SLOWLY, the video is excellent. It LOOKS about 2 feet higher than I imagined so I had to adjust (it takes some learning). But, overall, it is an excellent product!

This camera gives me some peace of mind. My mom will be coming home soon after breaking her hip and now I can keep an eye on her without checking in on her constantly. The angle of the camera is advertised at 150 degrees but it does not seem that wide to me. However, that being said I am impressed with the ease of installation and the video quality. I plan on purchasing two more to put in strategic places to keep a better eye on my mom around the house.

Awesome product it's so user friendly that I was absolutely blown away. It's installation versatility is outstanding. Thank you for a good product.

I can appreciate the fact that there is someone to speak to about your issues I did have a defective product but they were willing to refund entirely with no questions asked and the product was great I think I just received a faulty one

Shipping and Tech Support are very responsive.

Great customer service

All interactions satisfactory.

Yes it's worth getting

The product great but better instructions

excellent service!

Nanny Cam worked very good. Audio and video also very good.

Excelente

People at Zetronix have always been great, particularly Support!