Excellent customer care with getting a replacement

Took a little while to get the mirror, but, that wasn’t a big problem. The mirror is pretty and looks well made.

Zadro was very responsive and prompt with their service and shipping of my mirror.

Great design, the towels come out hot and feel amazing !!!

I did order that same towel warmer previously. On the third time using it, it no longer got warm. I emailed and was sent a new one. Thank you Zadro!

Shopping experience was so easy. I was so pleased that you can ship to Japan. However, my email address was mistakenly printed in the place of my name.

Love this product and customer service! This product made such a difference in our daily routine. Having warm cozy clothes/towels on these cold days is such a treat!

I appreciated that they offered package protection + free return even though I ended up not needing it. So while I ‘wasted’ that money the mirror is so good that I don’t care!

Thanks, that you carry a bulb that I didn't think I'd be able to find.

The purchase was seamless as well as the delivery. Thank you!

Great product

Surprisingly pleasant customer service!

Very quick to ship.

The LED Lighted travel mirror stands out from all other mirrors I’ve used. Genius that you can use it multiple ways whether hanging, as a stand mirror or even around your neck for those close up areas we need! Thanks Zabrina for such a stellar innovation - certainly a product I didn’t know I needed!

Love the magnifying mirror

Easy to order and able to track. Delivery on time and follow up appreciated.

Exactly as described shipped quickly

Zadro honored the warranty on the first unit after 13 months use. Great customer service and absolutely love the warmer!

Excellent customer service

Great customer service. Prompt and solid.