I love the prints, the product, your stores, the website is great, customer service and your people. Such a fabulous experience however I choose to shop and a joy to have our beautiful new boy wearing Nature Baby. Especially love the sleeping bags - so practical.

Had a little hiccup with a discount code not working and Laura from the customer support team was so helpful in sorting it out for me so I could order everything I needed. Thank you!

Fantastic customer service and beautiful clothes. Will definitely be purchasing more as my daughter grows thank you!

I had a query about a sale item. Someone got back to me quickly and had answered my question.

There was a mistake in my order. I notify customer service and everything got sorted very easily and nicely and missing items were shipped straight away. It was a great example of good customer service for me :)

Thank you for the kind help regarding the invoice I requested. The purchase of the gift card was also very easy.

The swimsuit and hats I bought my grandson are so cute, quality is excellent and my daughter loves them. Customer service was exceptional, nothing was too much trouble when I emailed to add something to my order and save on postage. I would rate you 10 stars if I could. Thank you

We love your clothing and always purchase your merino. We have recently had a baby and stocked up on merino pants and bodysuits. There is nothing softer than your merino clothing! I also dress my two others in all your merino clothes and cottons. The quality of your clothing is exceptional and can truly be passed down from one child to the next. We never shop anywhere else. Please look at increasing your sizes to past 5 years old too. I’m at a loss as to where I will buy clothes from, for my five going on six year old!

Super good for your company service!!!!

Great quality as always. Prompt service

Brilliant service! I sent a parcel to an incorrect address in error - the team assisted immediately and parcel received at correct address within two days at no additional cost

Loved looking through the website to find some outfits for our new baby girl. It was easy to use during the sale. When there was an issue with the delivery address, the customer service team was able to help and rectify the problem straight away. The clothes arrived promptly and are so beautiful and soft. Love the quality and design of the nature baby range.

I ordered these beautiful wool singlets for my daughter who is due to have a baby in a very cold place in the middle of Winter. I had wool singlets and spencers for my first Winter baby so knew how valuable they were. Somehow during the online order my delivery address was confused but I emailed as soon as I saw the order confirmation and mistake ( at which point the order had been dispatched!)and it was rectified really quickly. When the singlets and little kimono jacket arrived I was delighted at their quality and design and know my daughter will love them too and my grandchild will be cosy and warm!

lovely pattern and nice fabric. Had super fast delivery.

Love it! great quality and fits perfectly! just in time for winter! Thanks so much

I had to contact the support team in regards to a voucher that didn’t work and it was handled quickly and precisely. Great customer service

Great service,awesome product 😊

Tights are so thick and warm. Fast shipping

Love shopping With you guys quality is next to none always feel that the fabrics are so safe and comfortable for my little grandies. Jen Kerikeri

Website is mostly great but when you go back after looking at a product it takes you back to the start of the product listings, meaning you have to then find where you were again. Can be annoying when you’ve already scrolled through 7 pages!