Site reviews
Seems to be as indicated
Seems to be as indicated very happy
Seems to be as indicated
Seems to be as indicated very happy
The treatment that any customer needs
Awesome attention and great help with the part I need
The treatment that any customer needs
Awesome attention and great help with the part I need
Transaction not process
Bought a part and the transaction was not processed till 14 days later.
Transaction not process
Bought a part and the transaction was not processed till 14 days later.
👍👍
👍👍
👍👍
👍👍
Touch up paint
After supplying Vin to vehicle they still sent red paint for a white car try to contact by email numerous times and nothing
Touch up paint
After supplying Vin to vehicle they still sent red paint for a white car try to contact by email numerous times and nothing
My go to place for Mazda parts
Good folks. Easy to buy from.
My go to place for Mazda parts
Good folks. Easy to buy from.
What?
I've ordered a lot of parts recently and I don't remember which one I got from you. Most of them fit fine.
What?
I've ordered a lot of parts recently and I don't remember which one I got from you. Most of them fit fine.
No hassle
Part received and it fit. Easy
No hassle
Part received and it fit. Easy
Good prices, but long wait
Parts were reasonably priced. Wait time was really lengthy. From the date of order to the date of shipping was 10 days. Everything was accurate. All in all it was a good experience simply because I didn't need the parts right away.
Good prices, but long wait
Parts were reasonably priced. Wait time was really lengthy. From the date of order to the date of shipping was 10 days. Everything was accurate. All in all it was a good experience simply because I didn't need the parts right away.
28887
Absolute disaster, first time buying from Mazda Factor (Werner Mazda) and last one.
28887
Absolute disaster, first time buying from Mazda Factor (Werner Mazda) and last one.
Good
Good
Good
Good
part exactly as described!
part exactly as described!
part exactly as described!
part exactly as described!
Very good service, highly recommended
Very good service, highly recommended
Very good service, highly recommended
Very good service, highly recommended
The part was ordered on
The part was ordered on 09/19/2025, with no status until 09/26/2025 made multiple attempts to get status with no response. They have a chat, but they never responded, instead they text you back saying they will contact you. Which never happened, very poor customer. I’m only one individual with an opinion, I would never order anything from this company due to the lack of no-human contacts and no response,
The part was ordered on
The part was ordered on 09/19/2025, with no status until 09/26/2025 made multiple attempts to get status with no response. They have a chat, but they never responded, instead they text you back saying they will contact you. Which never happened, very poor customer. I’m only one individual with an opinion, I would never order anything from this company due to the lack of no-human contacts and no response,
It Just Works.
I love the Mazda Parts Factory. I'm no gearhead and they make the process of ordering and installing parts easy. Enter your car's VIN and Mazda Parts Factory makes sure the parts fit your car. Totally 100% satisfied. I save a lot of money by doing simple maintenance tasks myself rather than at the dealer or repair shop.
It Just Works.
I love the Mazda Parts Factory. I'm no gearhead and they make the process of ordering and installing parts easy. Enter your car's VIN and Mazda Parts Factory makes sure the parts fit your car. Totally 100% satisfied. I save a lot of money by doing simple maintenance tasks myself rather than at the dealer or repair shop.
Very satisfied
Very pleased with my purchase and delivery time. Could not ask for any better.
Very satisfied
Very pleased with my purchase and delivery time. Could not ask for any better.
Mazda Bose speaker
Never got my order just shipped back saying my address was incomplete for some reason. 1128 Bella springs view apt 231 Colorado Springs 80921. Ordered at beginning of month still haven’t received item or refund.
Mazda Bose speaker
Never got my order just shipped back saying my address was incomplete for some reason. 1128 Bella springs view apt 231 Colorado Springs 80921. Ordered at beginning of month still haven’t received item or refund.
Part arrived not damaged and
Part arrived not damaged and the correct side. Installed easily and is functional. Thank you.
Part arrived not damaged and
Part arrived not damaged and the correct side. Installed easily and is functional. Thank you.
Not good item
Not good item
Not good item
Not good item
Terrible communication
I reached out 6 different times and would always get a message saying to reach back out during their normal hours even if I was in their chat within those hours already. I sent multiple emails and still never received anything back after weeks of waiting. My item came in the mail but no one ever contacted me.
Terrible communication
I reached out 6 different times and would always get a message saying to reach back out during their normal hours even if I was in their chat within those hours already. I sent multiple emails and still never received anything back after weeks of waiting. My item came in the mail but no one ever contacted me.
