Very good service and fast shipping

Very rapid delivery! Everything is fine!

Very happy with the purchase

Little mistake on my order and they helped a lot to solve the problem ! :)

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Lex went through the trouble of reaching out to me after I had called about some monitor arms that were on back order to let me know that there were other colours in stock for the same product. I still ended up going with my original choice (which arrived a week before he said they would for a good 50% less than I could find them elsewhere!) but it was still nice of him to give me those options!

Great service and communication!

Wrong address given to the delivery company. Had to go very far to pickup order.

Its products of excellent quality and provides a high degree of satisfaction. All this combined with Lucinda's impeccable reliability and appreciated speed of service.

Outstanding website, service, and light speed delivery

Was quickly contacted after placing an order, and answered my follow-up email quickly. Even called me to confirm delivery and verify item had arrived undamaged. One of the best customer service experiences I have had in awhile.

Client is very happy with the product. Ordering was easy, delivery was quick, response times from customer service was prompt and the monitor arms were easy to install. Thank you!

Got my items in a timely manner.

Works prefect for my desktop

Prompt! As promised!

They are local, which is even better

How to explain? I paid for my order. I've waited... 9 days. I received this review email. I haven't yet received my purchase. I haven't gotten a shipping notification for my purchase. I don't even expect my purchase to ship for another 4-5 days at the soonest. In the meantime, my current monitor is jury-rigged together and has flickered on/off three times while writing this review. So while I am happy to have found ANYONE who carries the part I wanted... I am not super enthused about this shopping experience. I recognize this is not something Lucinda's employees can control. The customer service I have gotten from your people is excellent. The price was competitive. But this entire experience is a massive disappointment. I bought from your company under the expectation that the item was in stock because three other online stores showed it back-ordered but Lucinda's did NOT. So that's poor design/ergonomics from your customer's point of view. A simple notification that stock is available or not would be a good addition to consider the next time you are revising your website. And sending me a review request before my purchase is actually in my hands? That's just tacky. The online equivalent of asking me to post a yelp review while I'm still in the store. So I am sorry that I have not enjoyed this consumer experience. It has been stressful, caused anxiety, left me with disappointment and a sense of helpless, futile annoyance at things I know will not change. It has been unpleasant. I do not think we are going to be friends. I do not think I will recommend Lucinda to my friends and acquaintances. I will not be looking forward to patronizing your store again. This will not be a fond memory, in spite of the best efforts of your employees. They could not salvage your reputation in my eyes. If this is a disappointment for you as it is for me, perhaps make it a little more clear when a product is not in stock? Modify this customer response email to not send until AFTE...

Very good

I previously left a review as a verified buyer under the name Jesse C. I received an email yesterday at 11pm from Les Miklos saying the item I ordered was back ordered at their east coast warehouse. This email went to my junk mail, so when I received a request to leave a review this morning I acted impulsively and for that I apologize. Im changing my review to more accurately reflect my purchasing experience. I was led to this store through Ergotron's list of distributors and the price of this item is considerably lower when purchased through Lucinda. Again, I apologize for my impulsive reaction. Please delete my previous review if possible. Look forward to doing business with you again in the future.

Still have not received shipping information