One of my hearing aids has stopped functioning.

Customer service is responsive and diligent.

Received in a timely manner.

It was easy to order additional domes, thanks for shipping quick

For the past five years or so I have used OTC hearing aids. Several of these have already gone out of business, including the Bose offering. Hearsoundwave.com’s Sontro provides a solid value for my mild to moderate hearing loss, with the addition of a built-in hearing test to custom tune to the base line of each of my ear’s hearing loss. I recommend these as a strong OTC hearing aid offering.

It was a good experince

No problems with shipping.

more detail instruction videos needed

This has been the best thing for my relationships, work, and marriage. I am a 38 year old male and I have known I have hearing problems for years, but was resistant to getting hearing aids. This akin to the first time I wore glasses (I'm nearsighted) and the world was so full of detail again. This has opened up so many opportunities for me. The number of times I say "What" is about 5% what it was before. Thank you for making these available without costly overly complex visits to an audiologist.

Great

Hear Soundwave is great - fast shipping, friendly service and great product. Highly recommend.

I wholeheartedly recommend this product. I am a pharmacist and interested in this product since it a newly approved OTC product that can potentially be bought in a pharmacy. Hearing aids have traditionally been very expensive and time consuming for the user to calibrate and fit. *This* product has been amazing! I was able to get it calibrated and fit to my ear within 20 minutes. They work better than the 2 prescription pairs that I previously tried. The audio quality is wonderful and unobtrusive. They magnify the sound in such a way that I do not notice that I have a device in my ear. There is no echo or magnification of unwanted sound - this is probably due to the "smart" modes that automatically switch depending on my environment. Finally - the customer service here is exemplary. The staff are knowledgeable, friendly and so helpful. With their money back 45 day guarantee I would highly recommend that anyone considering hearing aids try out the Sontro Hearing Aid!

They were very quick and sent the aids by FedEx at their expense when they didn't have any left in their warehouse.

good

Great job

My hearing aid was delivered about a week later than promised.

They arrived in one day after ordering. No problems. Packaging looks great. I thought this was an Apple product at first. Nicely done Soundwave team!

Great service

Great Customer Service

Excellent all around.