Site reviews
Didn’t get the tickets I paid for
Booked tickets, got charged and then they called to say they had to offer me worse tickets as those weren’t available. Yet you could still buy them. Seems a bit like a scam
Didn’t get the tickets I paid for
Booked tickets, got charged and then they called to say they had to offer me worse tickets as those weren’t available. Yet you could still buy them. Seems a bit like a scam
Easy to make a booking
Easy to make a booking and great aftercare if needed
Easy to make a booking
Easy to make a booking and great aftercare if needed
Good customer service
I made a mistake while booking and I thought that the website over charged me for the tickets. I called them and I found them very helpful and kind. They checked the prices across different websites and advised me of easy ways I can amending my booking. I felt I was taken seriously even though it turned out to be my mistake and the website hadn’t overcharged me after all. It was a pleasant experience. Thank you
Good customer service
I made a mistake while booking and I thought that the website over charged me for the tickets. I called them and I found them very helpful and kind. They checked the prices across different websites and advised me of easy ways I can amending my booking. I felt I was taken seriously even though it turned out to be my mistake and the website hadn’t overcharged me after all. It was a pleasant experience. Thank you
Very good ticket site
Very easy to book seats with no issues Thank you ******
Very good ticket site
Very easy to book seats with no issues Thank you ******
Great website and so easy
Great website and so easy to use. I only book tickets for my children on this website.
Great website and so easy
Great website and so easy to use. I only book tickets for my children on this website.
This is the first time
This is the first time I have booked with familytickets. It was very straight forward and easy and value for money. I will be using them again.
This is the first time
This is the first time I have booked with familytickets. It was very straight forward and easy and value for money. I will be using them again.
Perfect!
Very friendly and helpful team. They helped me a lot with solving my query.
Perfect!
Very friendly and helpful team. They helped me a lot with solving my query.
Disgusting behaviour and customer service! Venue cancelled and we turned up on the day!
Absolutely disgusting! Booked peppa pig for my daughters 3rd birthday - only to turn up and the venue be closed down!! Try telling a 3 year old that they are not seeing peppa pig! No support on the telephone only option to leave a. Another lady with her son was there! Apparently accordingly to the ticket operator they can’t help as Family Tickets are outside company who have purchased tickets and we should have been informed the venue was closed! Still awaiting a refund and a call back. I have no email to say venue has been closed down as I’m very good with my emails and all emails from Family Tickets are in my emails not Junk mail.
Disgusting behaviour and customer service! Venue cancelled and we turned up on the day!
Absolutely disgusting! Booked peppa pig for my daughters 3rd birthday - only to turn up and the venue be closed down!! Try telling a 3 year old that they are not seeing peppa pig! No support on the telephone only option to leave a. Another lady with her son was there! Apparently accordingly to the ticket operator they can’t help as Family Tickets are outside company who have purchased tickets and we should have been informed the venue was closed! Still awaiting a refund and a call back. I have no email to say venue has been closed down as I’m very good with my emails and all emails from Family Tickets are in my emails not Junk mail.
Could not do as I
Could not do as I wanted!
Could not do as I
Could not do as I wanted!
Easy quick booking
Easy quick booking
Easy quick booking
Easy quick booking
Holly was really helpful and
Holly was really helpful and gave me a solution to my problem
Holly was really helpful and
Holly was really helpful and gave me a solution to my problem
Great service
Great service
Great service
Great service
Extortionate admin charges
Easy to order, quick delivery, extortionate admin charges for each person!
Extortionate admin charges
Easy to order, quick delivery, extortionate admin charges for each person!
easy to book
easy to book
easy to book
easy to book
Highly recommended
Booked tickets easily, very satisfied.
Highly recommended
Booked tickets easily, very satisfied.
Booking all went smoothly but
Booking all went smoothly but not having tickets in advance always a slight worry when travelling to a venue
Booking all went smoothly but
Booking all went smoothly but not having tickets in advance always a slight worry when travelling to a venue
In the Night Garden
Throughly enjoyed the In the Night Garden. Would highly recommend. Easy to book and tickets were ready to collect when we arrived at the venue.
In the Night Garden
Throughly enjoyed the In the Night Garden. Would highly recommend. Easy to book and tickets were ready to collect when we arrived at the venue.
Great service
User friendly website, easy to navigate and search for shows/events. Fantastic customer service, overall a good place for booking family shows.
Great service
User friendly website, easy to navigate and search for shows/events. Fantastic customer service, overall a good place for booking family shows.
Great service thank you
Great service thank you
Great service thank you
Great service thank you
Great seats and opportunity to
Great seats and opportunity to buy a gift package. Site was easy to use and we all had a good experience..thanks.
Great seats and opportunity to
Great seats and opportunity to buy a gift package. Site was easy to use and we all had a good experience..thanks.
