Site reviews
bath
Found what i wanted and the ordering process was simple. So was check out.
bath
Found what i wanted and the ordering process was simple. So was check out.
It was easy and I
It was easy and I will definitely be buying from here again
It was easy and I
It was easy and I will definitely be buying from here again
Item as described
Very pleased with purchase and customer service
Item as described
Very pleased with purchase and customer service
Great Service
Great Service. Located the vanity that I wanted to order.
Great Service
Great Service. Located the vanity that I wanted to order.
Excellent post purchase customer service.
We purchased a bathroom vanity and noticed a few blemishes. Minor one on the side panel and more noticeable marks on the front left door. We reached out to customer service and requested a replacement door which were processed at no cost. However, two days later, the order was canceled due to the part being unavailable. To our surprise, we received another email stating that a full refund would be issued within 2–3 days and it was. We were genuinely surprised, as we had only expected an apology or perhaps a partial refund. Truly went the extra mile for customer satisfaction!
Excellent post purchase customer service.
We purchased a bathroom vanity and noticed a few blemishes. Minor one on the side panel and more noticeable marks on the front left door. We reached out to customer service and requested a replacement door which were processed at no cost. However, two days later, the order was canceled due to the part being unavailable. To our surprise, we received another email stating that a full refund would be issued within 2–3 days and it was. We were genuinely surprised, as we had only expected an apology or perhaps a partial refund. Truly went the extra mile for customer satisfaction!
Fresca 30" Mirrored Med Cabinet
Exemplary customer service, product knowledge and immediate resolution!
Fresca 30" Mirrored Med Cabinet
Exemplary customer service, product knowledge and immediate resolution!
Nice Vanity But
Nice Vanity but it didn't come with the backsplash shown in listing photo and they don't carry them had buy one elsewhere at my expense
Nice Vanity But
Nice Vanity but it didn't come with the backsplash shown in listing photo and they don't carry them had buy one elsewhere at my expense
Awesome
Called to order a sink part and it was easily done and received within just a few days. Very satisfied with Decor Planet. Nice customer service as well.
Awesome
Called to order a sink part and it was easily done and received within just a few days. Very satisfied with Decor Planet. Nice customer service as well.
Excellent.
Excellent.
Excellent.
Excellent.
Always a great experience with
Always a great experience with them
Always a great experience with
Always a great experience with them
Medicine cabinet
Would be nice to see the product first But so far it’s been 😆
Medicine cabinet
Would be nice to see the product first But so far it’s been 😆
Long turnaround time
Was just told items I ordered a week ago will not ship until 10/21! That is not acceptable.
Long turnaround time
Was just told items I ordered a week ago will not ship until 10/21! That is not acceptable.
Excellent experience with customer service!
Excellent experience with customer service!
Excellent experience with customer service!
Excellent experience with customer service!
My order was not available
My order was not available and you never told me until I called and asked.
My order was not available
My order was not available and you never told me until I called and asked.
great sales
great sales
great sales
great sales
Stan the Man
Stan knows his stuff and responds quickly to all requests I found him easy to work wirh
Stan the Man
Stan knows his stuff and responds quickly to all requests I found him easy to work wirh
Beautiful showroom
Beautiful showroom
Beautiful showroom
Beautiful showroom
Website is beautiful and very
Website is beautiful and very user friendly. The best part is that when I sent a question one of Decor Planet's representatives contacted me right away and was very helpful. They helped me place the order, schedule delayed shipping and include a PO number our company uses for our records.
Website is beautiful and very
Website is beautiful and very user friendly. The best part is that when I sent a question one of Decor Planet's representatives contacted me right away and was very helpful. They helped me place the order, schedule delayed shipping and include a PO number our company uses for our records.
Great customer support
The calls were answered immediately and no AI asking you hundred questions. My issue was resolved right away .
Great customer support
The calls were answered immediately and no AI asking you hundred questions. My issue was resolved right away .
My new favorite site!
Site was easy to use and fulfilled everything that I needed
My new favorite site!
Site was easy to use and fulfilled everything that I needed
