my tree came in great shape. very good condition!

I live in Southern California (zone 9). I ordered a Chicago hardy Olive Tree and a fig tree online. They came boxed very nicely. I planted them 2 weeks ago in pots ( for the first winter). I I'm very pleased to say they are doing quite well. Excited to see them grow.

The help I received with the plants that didn’t do very well was exceptional. I was credited to my account and was able to reorder new plants with superb service. Hats off for your service.

Got our black bamboo from BB and it is healthy and doing well! This is my second attempt to get bamboo for our Texas backyard and after the first expensive mailorder try I was reluctant. When it arrived and was already flourishing my fears were quieted. Now it's up to Boo and me; BrighterBlooms did their part. Thank you!

My treescame on time and look great great

Plants arrived in top condition! Nice size! Very satisfied!

The arrival instructions are very helpful. Plant arrived living, green and healthy.

Jen was amazing and fulfilled order promptly and professionally, bought 3 trees for my daughters new home and alll arrived in excellent condition and they are thriving. Very happy with service and Jen

It would have been nice to have planting instructions with the trees, did not care for the on line instructions.

i had one tree looked healthy, and two that didnt. should have longer than 30 day warranty

Bought two more trees, again great company service. Notifications about delivery, good packaging without needing a crow bar to open. Trees healthy and doing well. Great company in every respect

I am happy so far. My trees arrived healthy and are already putting out new growth. Lots of great advice on planting was appreciated.

I have ordered several trees that were shipped to me and Brighterblooms has the best packing system for trees that I have ever experienced. The trees arrived in great shape read to plant.

The merchandise arrived in perfect condition, and on the spected day, I am very happy, thank you

I ordered 3 rhododendron bushes and 6 green giant arborvitaes. I work Friday Saturday and Sunday and don't get home till 11 at night. My plants arrived on Friday. When I got home Friday night I moved the boxes into the garage and unpacked the plants. I placed them in a room next to window and immediately watered them. I planted the rhododendrons on Monday morning and 3 of the trees Monday evening. The last 3 trees were planted Tuesday morning. I used the organic mix also. It came a good soaking rain for two days after I planted. All plants are doing well. This is my second order with Brighter Blooms and the roses I ordered in March are doing very well. Brighter Blooms is definitely my first choice for flowers, trees and shrubs.

Order, Communications, Delivery spot on and the size of the plants were larger than expected. Overall I could not be happier. I did buy the plant insurance but by the looks of the plants I will not need it.

I bought 3 emerald greens, which are absolutely beautiful and healthy. They were packaged very nicely and arrived quickly and safe. Oh and they were bigger than I was expecting. It was a pleasure doing business with you. The man who took my order- was very helpful. Will definitely be looking forward to doing more orders. Thank you!

My trees came exactly when they said they would and very healthy!

Shipping was not processed as promised on order & check out screens. Tried contacting company and once they replied, order had just been sent. Arrived 3-4 days later than advertised. Plants arrived in fair condition with many discolored or missing leaves. They were packaged well. Water did not sufficiently get plants to perk up. We followed all instructions & planted, but are doubtful these will turn out to be much. Expensive lesson in poor service. This is 1st-time we’ve bought plants online vs through local greenhouse & nursery and it will likely be the last too.

DONT USE THIS COMPANY!!!! I ordered a yellow dwarf rose tree for my neighbor who lost her husband to a 7 month battle of ALS. When received she called me to come over and see it. She was unhappy with it since it came in a beat up box and showed me that the tree was extremely dry and many many leaves fell off upon opening. Many flowers also dried up and fell off . It appeared to have gone to seed which takes 6 months according to her as well as we spotted some diseased leaves. BUT THATS NOT THE WORST!!!! I tried numerous times to contact the company by email and phone. I submitted a claim as they asked for online with pictures. I never received a response. I then called again about 3 more times and there was a recording they were closed due to inclimate weather. At my wit’s end and very embarrassed (to my neighbor) I decided to contact the credit card company. They were great. They said they were going to investigate and get back to me. I thought I would have to reproduce all the communication that I sent on the internet but they too must have experienced issues in communicating with them because after only a few days I received an email from the credit card company returning all of my money. This has been extremely disappointing considering the reason the tree was purchased in the first place. This was the second time I ordered from them as a memory tree for a lost one. My other friend didn’t tell me if her’s arrived in the same condition but you can be sure I’ll NEVER order from this company (Brighter Blooms) again!! Hope you won’t either!!!!