Dear ladies and gentleman from Wancher! Greetings from Germany! Two days before christmas my order: my Wancher Dream Pen in True Urushi Red with a B-nib and a red ebonite feed arrived - right in time for christmas! What a beautiful gift! I am so happy! The pen is a pure beauty and very elegant! The size is perfect - the weight is so light! Most of all I am very impressed by the colour! It is a very special red, exactly as I wished and imagined! To touch the Urushi laquer, the surface of the pen is stunning and beautiful! The steel nib writes soft and smooth! What else makes me very happy is the fact, that with my purchase I support your local artisans and craftsmen! Next to the beauty of the pen, this was one of the reason to buy a Wancher pen! The other highlights were the pen box (the artwork on it!), the pen Kimono and the little stickers! One of the most beautiful pen boxes I own! One day I will travel to Japan and bring my Dream Pen home! On the photos you can see the Dream Pen underneath the christmas tree, on the other photo you can see the pen with its new pen friends! Kind and best regards, Robert Lohner

Ok

Very well

excellent

Your service always puts the customer first.

Wancher did great, the pen arrived fast and they answered to my questions in timely manner. Will be back for more pens : )

Wonderfully Wancher!

Always a pleasure to shop with Wancher. Orders have all arrived quickly and in good condition via DHL from Japan to the United States.

I have made multiple purchases from the Wancher website and can say I love every pen and pen pillow I’ve purchased. Particularly the glass nib pens. They write so smoothly and distribute their ink perfectly. The quality of their packaging and presentation exceeds all other companies. Even when there was an issue with one pen I discovered their customer service is exemplary. This is a delightful company to do business with.

I’ve ordered several times and each order is shipped quickly and has arrived in good condition. It costs a bit more but receiving my Wancher orders via DHL is worth it as the USPS has become unreliable since June 2020. That’s when high speed processing machines were removed slowing our mail service and leading to many lost packages.

Efficient process from selection to receipt of the purchase. Thank you!

I can't put it down since the Shizuku Pen, which I have so fondly and willingly owned, arrived. The writing is perfect, it's like dancing on paper. Thanks for introducing me to this pen. Also, thank you for your care and speed in shipping. I got my pen quicker than I expected.

Great customer service. Quick response to queries and informs customer right away of any problems or delay.

Prompt service. Very responsive. Fast shipping.

A great company making wonderful products.

The courier delivery was successful. All very well

I live in NY, and have ordered two pens from Wancher- they were always perfectly delivered!

Very quick shipping and beautiful work.

Excellent service.

Great service and delivery