I am impressed with towel quality but very disappointed with the delivery, when i ordered it said 2-e 3 days for delivery but I haven’t got any communication about delivery. I lost patience and I dropped email asking delivery then order was dispatched and it arrived. If you check details you will realise the delay in the delivery.

Awesome company - great quality products, exactly as advertised - so soft! Quick delivery - you have a loyal customer here!!

Easy to use website. Lots of choice. Quick delivery and arrives beautifully packaged.

Great service

The email enquiries on return process unanswered even after multiple follow up. Such a poor customer service experience

Excellent service and speedy delivery. What's more to ask!?

The towels are brilliant, but customer service is poor. The towels were dispatched over a week late, missing someone's birthday and I received no response to my emails.

Fantastic product. Took a little longer to be delivered but was worth it. I shall definitely be ordering more!

Arrived quickly great product

Great

Bought this on a whim and can’t say I am wowed really. The material while waffled is very light and thin, so much so you can see through it. The waffle is created with a greater density of threads in a kind of pyramid shape orientation which while visually nice leaves a far from soft feeling on your skin. The towel does dry fast and I would say it absorbs more water than those horrible microfibre travel towels… which is what I would say the recommended use is. I have a feeling this is just a well branded exploit of the basic towels you would get in Asia for less then a couple quid.

Quality of the towel not good

Fantastic!

Took a while to come but arrived before Christmas

I had a query about delivery which was not at all the fault of Waffl. I contacted them and they fixed it swiftly. Great service, great product.

Great service

Feast delivered

Easy ordering, plenty of information provided re delivery etc, good job!

Doesn’t even respond to emails. Bad quality product / would not recommend

Wanting to return my order which is turning out to be a nightmare. You have to return within 30 days, but no return address and no response to my emails or contact via their website!!!