Addressed shipping length of time, not great . But it was free

Great costumer service keep me updated on my package

Fast shipping and the hat fits great!

Top notch

Wife really likes it

Very comfortable hat. No break-in needed. Will be buying another.

I absolutely love Vortex

I really didn't need another hat but the purchase price helped fund a very worth cause and the price was reasonable. I was very happy with the quality of the hat and how good it looked. Money well spent.

I've always had very positive experiences with VORTEX Customer Service. I've owned many VORTEX Optics and have never had any issues with them. A couple of months ago I got an email about the new VORTEX Defender CCW Enclosed Solar optic. I found it at one of my regular retailers and bought one. I mounted it on one of my P365 Radian builds and off to the range I went. The Radian build was brand new and I hadn't shot any rounds through it, so I was able to kill two birds with one stone. . . break in my Radian build and putting the CCW Enclosed to the test! 1500 rounds of 147/124/115gr SPEER Lawman ammo later, my Radian build ran flawlessly and the Defender CCW Enclosed performed flawlessly as well. No drift and no zero loss. As of 11/21/25, I own 4 CCW Enclosed Solars. I'm pretty sure I'll be buying another 2 for my next two builds. I hope the VORTEX Dev Team makes a Green Dot, or better yet, a GOLD/AMBER Dot for us Astigmatism sufferers! Thank you VORTEX for the all the quality products you put out! Happy Holidays!

Excellent service and the handwritten note was I nice touch! Vortex is the only brand I use!

Always a good shopping experience buying from a vendor that carries great quality products at a good price.

The cap was great quality and design but what surprised me the most was the hand written thank you card. The amount of effort vortex put in for folds of honor was incredible and I’ll be a lifelong vortex customer.

Very happy the whole experience

Always pleasure to do business with you guys ! Always speedy service and awesome customer service !!!!!!

Best customer service in the business

Arrived on time

Great service

Good folks

Super glad the money goes to such a great organization. I’m grateful for our veterans and just as much for their supporting families. Love you guys! Thanks Vortex

Hat is cool, fits well and came with a hand written note and vortex sticker which is a nice touch. And the money goes to a great cause, what’s not to like about that?