Prompt shipping

Good, reliable and prompt service

Shipping took a little while to Australia

Excellent customer service. Polite and helpful. Lovely to have such spot-on service. Thank you. Sam Russell

After a long wait... Due to Aus Post and Customs My order finally arrives Totally Happy Thank You

very good

Vapo it self was ok but the parcel service was terrible. The delivery company has once again lost the products purchased

Haven’t received item. Was sent via sea which meant it hasn’t hit customs in time, large order and very disappointed to pay for something not received. Vapo knew of the change of Australian rules and should have ensured they could deliver in time or been responsible by stop taking orders. Paid with trust that delivery would happen. Feeling ripped off and I bet I’m not the only one

Haven’t even received the package. No response from Vapo customer service after multiple support tickets raised. Disappointing.

Delivery has not arrived.

Great product

Always great customer service

Order online… very easy and sound service. Would recommend. Perhaps more payment options would benefit

great online shopping experience

My order was delivered promptly.

Very happy customer

I’m a bit disappointed with the VAPO NZ store, I usually use the AU store (which has since closed). I placed an order which went unfulfilled for 5 days, followed up on the order and received feedback and the order was then processed and over a week later the order still hasn’t been shipped. Very disappointing as previously it was a 3 day turnaround (or less) on orders. Also sad I put my order in before the 50% off sale, paid full price and it hasn’t been sent even after the sale ending

Everything arrived fairly quickly

love it

As always easy to make order and being able to use my points from Vapo Aus was great and thank you for that. Let’s hope the rules change here and we can do business again but will miss you