Great overall experience!

I did not contact customer care, but the delivery was quick.

Great!

Easy to find what I want and order it. Delivery is timely.

Excellent

配送快速，退換貨服務也很不錯

The return service was fairly straightforward. I just wish I didn’t have to return the shoes. It seems to me they were called Soft seven for a reason!

Great shoe ready to walk 18 out of the box.

I just did MAKE your shoes true to size my Goodness it cannot be that difficult. I have my cat make my shoes she has ZERO PROBLEMS MAKING A SUZE 13 A TRUE 13

Fast shipping and followup.

Shipping was quick

I made an in-store exchange for an online purchase. Excellent experience!

The shoes are even more comfortable than I expected!

I did not contact ECCO USA Customer Care, so I’m unable to rate my experience with them.

Shipping is fast, returns are easy, and I've never had a problem with a shoe, so I've never had to contact customer service directly.

👍

The shipment was very timely. I got mine in a few days. Packaging was also with great care.

Fine but shows are painful recently

Quick delivery!

Everything about my order went according to expectations.