Thank you warranty team for sending me replacement glasses.

Easy and fast online shopping.

Good service. No complaints

Unfortunately, within a few weeks I noticed small scratches right in the center of both lenses — exactly where you’re looking through most. They’re subtle, but noticeable enough to distort my vision, especially in bright sunlight or against high-contrast backgrounds. I’ve been careful with them (proper case, no rough handling), so I didn’t expect this kind of wear this early. If Mineral Glass is supposed to offer real scratch protection, this pair didn’t deliver on that promise. Nice style and fit, but I can’t recommend them for anyone hoping for lasting clarity.

These are great glasses! Been wearing them for work and haven’t had a problem at all. The color, sharpness all are amazing!

Great quality sunglasses.

Shipping was fast, the sunglasses arrived well packaged, and everything was in perfect condition. The ordering process was smooth, and I was kept updated throughout delivery. Overall, a great buying experience.

100% recommend OTIS for anyone looking for a quality pair of sunglasses. I was tired of Oakley & Rayban…tried Spy and other middle tier glasses. Maui Jim never fit quite right and felt cheap even for the $. OTIS landed in every box i was looking for…quality, fit, price, & look! I had bought PortSide (discontinued now) and after 5 years finally had to replace them. Saw that Coastin Slim had similar measurements and jumped on them. Same great fit, weight, and feel. LIT tech in the lenses make for me wanting to get another pair so 5 years from now im not searching for another pair and get disappointed. Best sunglass maker EVER!

I like the weight and the rubber on the side arms to keep them stable while enjoying outdoor activities. I had a warranty issue with the rubber coming loose and they were replaced without issue. . kudos to them! Bought the wife some glasses also that were of a heavier as she is tough on her glasses and they are holding up well.

These sunglasses have exceeded my expectations. They’re not only super stylish but also super functional. The AR polarized lenses are amazing

Shipping was almost instant. Amazing experience all around. This is my second pair and I hope I make them last forever. I love these frames.

Unhappy

All Good

Terrific packaging and fast shipping. 10/10.

I had a warranty claim with Otis Eyewear due to a factory defect, and I have to say the process was smooth and straightforward. I submitted my claim with photos, and within 72 hours, I received a warranty code via email. No hassle, no complications—just simple and easy. I’m definitely impressed by how quickly and efficiently they handled it!

Pro Show customer service and best in class brand and product.

Best customer service

Love them but lost them in a short time while working an event. Someone else must’ve loved them more 🫠 A new deep discount code like what was sent out in August would be sick right about now 🤣

OTIS sunglasses are the best; beautiful packaging, Xtremely fast shipping FREE of charges; communication is topnotch, I had issues that were quickly resolved . Overall exellent service from both team OTIS USA & AUS. Thank you. Jackie

Everything was great from order to delivery and especially fit and function!