Easy purchasing experience

Bad customer service

your warranty is full of language that allows you to not cover defects in your bags.

Great

The site seems to need some work. It listed products that were not available (travel roller luggage) at all, as if they didn’t exist. The site had some links to items that listed them as out of stock (the Wyoming bags I ordered), but other links on the same site listed the same item as in-stock. No issues other than that. More colors in the Wyoming style would be nice.

Customer service extremely helpful when ordering. Arrived quickly and packaging in excellent condition.

Item delivered much faster than anticipated. Good communication. Very satisfied with purchase and delivery.

Your team did great. Thank you!

gast shipment and the best stuff!

Good.

Shipping was free and did take about a week, but I was in no hurry

Love it. The only request is making a version that is the maximum size that a carryon can be.

Fast shipping & great products

shipping was really fast!

Great fast shipping

Purchase was easy and shipping was fast. Customer Service for returns was quick to respond, processing was also quick, straight forward and no nonsense. Thanks

I wish the one with 4 wheels was available it was not so i had to get one with 2 wheels.

Shipping was fast and reliable, always have notification on (pro tip).

Great quality product at reasonable cost. Highly recommended

Item was exactly what I was looking for. I will be buying another in the future.