Customer service helpful. Replacement mat received in a timely manner. Installation instructions should have been included with delivery of replacement mat.

Great customer service

No complaints! Everything was in great shape at it's arrival, never had to work with customer service on anything. Delivery is always prompt.

I bought this item instead of some generic ones from Amazon. I paid twice the price but happy with the quality and that it didn’t smell bad comparing some competitir oroduct. No electric pump but the manual one is well designed and serve the purpose.

Super fast shipping and awesome quality!!

Bad quality for the premium price. Very disappointing

Great quality product with a nice clean look! Kids love it and it's been great. Unfortunately the customer service and support is not of the same caliber as the product, but more like that of a $300 trampoline purchased at Sam's Club. We were on the fence between this Acon and a Jumpflex. Lesson learned.

Wonderful! Thank you for such great customer service

Blah blah

The delivery was excellent!

Fast shipping

Not bouncy it’s junk

Easy ordering and every time we order the items arrive quickly.

Fast shipping no issues

The product arrived on time and well designed

Awful. Acon refused to honor their 2 year warranty on the mat when it frayed in multiple places after it snowed.

Love Acon!

Horrible product. May ripped in 2 places after 1 year and they refused to honor warranty. Springs break at the hooks. Customer service is rude.

This arrived so quickly and was so easy to put together It is so well made and safe for our young kids.

product good , haven't worked with customer care yet