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      Site reviews

      How we present the reviews
      Anonymous user
      Diana T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Urban Hydration Face Wash Review

      I have been using these products for about 4 to 5 years and I REFUSE to use anything else!!! OUTSTANDING product for my 70 year old skin!!! I recommend it to all who compliment me. No need for foundation at all!!! Keep up the great work. Feel free to send samples!😊

      JUL 8, 2026
      Anonymous user
      Jefé J.🇺🇸
      Verified Buyer
      5 out of 5 stars

      These products brought my confidence

      These products brought my confidence back

      JUN 27, 2026
      Anonymous user
      Gabriella I.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Awesome communication!

      Awesome communication!

      JUN 17, 2026
      Anonymous user
      Jose G.🇺🇸
      Verified Buyer
      1 out of 5 stars

      Item has yet to be

      Item has yet to be received.

      JUN 10, 2026
      Anonymous user
      TASHAUNA B.🇺🇸
      Verified Buyer
      2 out of 5 stars

      I rarely leave negative reviews,

      I rarely leave negative reviews, but this experience has been disappointing. After receiving my order, I carefully reviewed the ingredient lists and discovered that the Aloe Vera Soap contains PEG ingredients, which I prefer to avoid. I contacted Urban Hydration to inquire about returning the product, but I never received a response from customer service. When I later checked the Shop app, I found that the item had been marked as ineligible for return without any communication or explanation. Since I intended to return the product, I have not used the Castor & Shea Hydration Set. I did, however, try the Aloe Vera Soap and moisturizer. Unfortunately, rather than leaving my skin feeling hydrated, they left it feeling tight, dry, and uncomfortable. What is most disappointing is the lack of customer support. A simple response acknowledging my inquiry would have gone a long way, even if a return was not possible. Instead, I was left to discover the return status on my own. As someone with mature skin, I did not find these products moisturizing or nourishing enough for my needs. While skincare is personal and results vary, my experience was the opposite of what I expected from products marketed as hydrating. Based on both the product performance and the lack of customer service, I cannot recommend these products. I had hoped for a much better experience from this brand.

      JUN 2, 2026
      Anonymous user
      Michael B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      My daughter has curly hair

      My daughter has curly hair that gets tangled extremely easily. It was daunting trying to find a leave-in detangler that worked - and without a million toxic chemicals! Urban Hydration has been my favorite leave-in/detangler so far! It has few ingredients and smells great! I would definitely recommend giving it a go!

      MAY 14, 2026
      Anonymous user
      Diane G.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Love this product! So soft,

      Love this product! So soft, soothing and hydrating on my face!

      MAY 14, 2026
      Anonymous user
      Liannis C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      It is a very good

      It is a very good and healthy product for hair

      MAY 13, 2026
      Anonymous user
      Felicia P.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great! My skin feels wonderful

      Love these products. I feel like my skin is benefiting from them. I just wish the Aloe Vera Toner would come back.

      MAY 11, 2026
      Anonymous user
      Rhonda B.🇺🇸
      Verified Buyer
      5 out of 5 stars

      You did wonderful!!

      You did wonderful!!

      APR 28, 2026
      Anonymous user
      Justin C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Product is wonderful

      Love the product tell anybody to use it

      APR 28, 2026
      Anonymous user
      Vontoba T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      My whole family Is Using

      My whole family Is Using this now!

      APR 28, 2026
      Anonymous user
      Delea K.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great product. Glad that it’s

      Great product. Glad that it’s back.

      APR 27, 2026
      Anonymous user
      Janet L.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Products leave my hair very

      Products leave my hair very soft and hydrated.

      MAR 26, 2026
      Anonymous user
      Denise R.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Shipping was great. I did

      Shipping was great. I did not have to wait long at all to receive the product.

      MAR 19, 2026
      Anonymous user
      Nettie G.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Wonderful customer service.

      Wonderful customer service.

      MAR 17, 2026
      Anonymous user
      Raena E.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great kids products

      It was hard to find a good product for my son that would relax his 4c curls and that was natural without a bunch of nut products.

      MAR 16, 2026
      Anonymous user
      Grace C.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Quick shipping and good st

      Quick shipping and good st giving updates on products

      MAR 9, 2026
      Anonymous user
      Nettie G.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Lost shipment

      Thank you for resending the lost shipment.

      MAR 7, 2026
      Anonymous user
      Vontoba T.🇺🇸
      Verified Buyer
      5 out of 5 stars

      Great product, I really enjoyed

      Great product, I really enjoyed the experience with this and the results for my wife and daughter.

      MAR 4, 2026
      12345

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      http://www.urbanhydration.com logo

      http://www.urbanhydration.com

      health & beauty
      4.7
      |
      6,157
      Visit online store
      http://www.urbanhydration.com logo

      http://www.urbanhydration.com

      health & beauty
      4.7
      |
      6,157
      Visit online store
      4.7
      4.7 out of 5 stars
      Based on 6157 reviews
      5
      4887
      4
      982
      3
      252
      2
      18
      1
      18
      Ratings distribution data table
      StarsCount
      54887
      4982
      3252
      218
      118
      Total6157