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Best Company to order anything for spa use.
Thank you for always being consistent. I use this site often
Universal companies is always my go to! Great customer service.
Wonderful!
Have loved Universal for over 15 years!
Overall, I have liked the products I get through Universal Companies.
I love shopping with Universal Companies because the ordering process is seamless and easy. I love the loyalty program and the ability to view what I have accumulated. It feels satisfying to concentrate more purchases to your company because I feel like I’m getting a real, tangible reward when I redeem my points for a gift card number. The act of entering a discount code or gc # and seeing the amount due go down, feels good to me. The picking, packing and shipping is all very consistent. When I’ve had to return an item or the rare occasion something was defective, I appreciated that it was a personal process. It feels like it protects your company from fraud, but I have never felt like I had to fight for what was right when I needed customer service. It was thoughtful, not giving away your profits, but fair and caring to me as the customer. The people I’ve spoken to when handling g a return seemed really knowledgeable and helpful at solving whatever the issue was. I really enjoy working with your company!
No issues with this company. Happy so far
I like this company .
Great customer service, quick shipping, and everything I needed!
I like how quickly my order reached me. I’m glad they had what I needed.
Easy to order and fast delivery
Great!
Always professional and helpful.
The first delivery was left on my porch and it had rained so the box was very wet and inside very damp on the inside product. I texted universal and submitted a photo. In return your company sent me the product I ordered with no charge. I received it yesterday and everything was fine. I want to thank Universal and I will always order from them and tell all others about Universal.
Great quick and easy to order
Love to get our spa supplies from Universal Companies. Great customer service team if we have any problems too.
Shipping was fast. The sanitizing wipes I received unfortunately leaked out of the containers. That was a bit off-putting since I purchased a whole case of them
I love you
Great!



| Stars | Count |
|---|---|
| 5 | 34382 |
| 4 | 1994 |
| 3 | 464 |
| 2 | 112 |
| 1 | 133 |
| Total | 37085 |