Trophy skin were kind enough to help send me an adapter for the Jenu plus as we thought the charger was broken , but unfortunately it does not charge, meaning the device itself is broken , which is a great shame as I’d had great results . I cannot fault the company in how they have gone out of their way to help me . Thank you

My experience is always been great. Customer service is always very helpful when I've called with concerns they actually listen and help to resolve any issue you may have.

Great products and fast shipping

was kind and efficient

Customer service was amazing so helpful when I had issues with the initial product not working

No clear instructions for this product. Pore extraction setting seems stuck on forehead. I wasted my money.

Consumer friendly

Received quickly

It really cleans my skin and I have my teenage daughter using it also.

The response was prompt and we received the fine tip in a timely manner.

Love it. Only thing I would change is my cord is hard to plug in when setting up my machine

Thank you for the replacement. You guys did great while arranging for a quick replacement

Wonderful customer service

Love my Trophy skin device

PLASTIC FOR DIAMOND TIP SPLIT. DONT SEE YOU OFFER A REPLACEMENT. CHEAP MATERILS

All Trophy skin products are wonderful. A stay at home beauty spa. Pricing is also very fair. Love it!!!!

Quality products at a good price

I love it all except the plug in the back of my machine is so close to the bottom it doesn’t always connect. That could be a great improvement

I love trophy skin products. Good quality products.

Great facial products to use on aging skin.