The quality and craftsmanship of their products are top-notch. Paul is such a nice and helpful dude as well. He takes the time to answer any and all questions which makes you feel like a valued customer. I'm always impressed with Thrupack and I'll keep ordering from them.

I’d happily support thrupack with more purchases!

Fast delivery of a quality product.

Longer lead time than expected.

Excellent Customer service response to lost order, re-ordered same items to replace them, appreciate partial rebate for us. Please STOP using USPS to ship products, not reliable. Try Fed Ex or UPS instead.

Great pack and fast turn around and communication!

This is the second thrupack I have gotten. This one has some customization that was added. It was total a pleasure dealing with Paul. After describing the customization I wanted he gave me a fair price and helped me order. If you are interested the custom feature are; front corner pockets, zippered easy access rear pocket (just fits passport), tabs on the bottom for shock cord.

super good :)

Great company that makes a great product

Relatively fast shipping and the product arrived undamaged and in good condition

My second pack. Both sent to the UK with no problems. Great small company.

Awesome, user friendly and ordering is easy.

A custom modification made quickly, excellent quality and great communication

Paul and team do a great job. Delivery times are quick, fees are reasonable.

No hassle ordering and delivery was timely too. Thanks folks for such a great job.

Fantastic service, had an issue with USPS and customer service was great. Luckily my original package showed up just before a replacement was ready to ship.

Happy with my purchase

Great product for a great price.