There was a mistake with the delivery address (which was my own screw up) and they were more helpful than I could have ever asked for. Not only did they ensure I received a replacement order, but went out of their way to check in periodically to make I actually received it. I’ve bought products from them a few times and they’re just 10/10 across the board. I’ve enjoyed doing activities with friends, family, and my boyfriend. Highly recommend supporting this company. Worth every single penny spent :)

I need assistance with adjust/cancelling an order and received prompt and helpful support! We love Adventure Challenge and have used several of their products- the customer service being excellent sealed the deal for us on being impressed with the company.

I have ordered multiple times from here and am never disappointed. The books are great, so many great ideas! The camera is so cute with really cool features. I love the cap that is a Bluetooth clicker. And the customer service, top notch! They quickly respond and were so willing to help.

We unfortunately had an item that was defective and the costumer service was great and efficient with getting back to me and rectifying the situation!

Love the concept of the Adventure Challenge family and couples books. Super excited to start filling them up. Looks like very good quality. Only improvement would be if we were able to purchase the camera film and camera batteries (not the usual AA or AAA) as a set too.

Fast shipping. Good product.

I was introduced to the Adventure Challenge from a good friend of mine. I decided to place an order in December, unfortunately the package was stolen. I was assisted by Ana, kindest member of the Adventure Challenge Team. She helped me get my package delivered successfully! I am so appreciative of the amazing team.

I had a book come damaged, and Ana quickly helped me, sending a new book right away. Fantastic customer service!

Timely shipping. Even on busy times during the holidays.

Had delivery issues (my fault) and the customer support here was super helpful and personable! Ana was great!

I cannot say enough good things about The Adventure Challenge and their customer support team. My original package was unfortunately stolen, and from the very first email, they were kind, responsive, and genuinely invested in helping me. Even when I missed one of their follow-up emails, they still politely checked back in to make sure I was okay and to see if the package had turned up. They immediately took action, reissued my order, and even followed up again afterward to confirm that the replacement arrived safely. That level of care is incredibly rare. At no point did I feel blamed, rushed, or brushed off — just supported. Every message felt personal, thoughtful, and human, not like a copy-and-paste response. They truly went above and beyond to make sure I was taken care of.

They sent over a great product, I accidentally put the wrong address and their customer support team (Ana) helped me get it over to the correct address immediately even though it was my fault and then took her time to ensure that she checked back in and that I received the package. Amazing service the entire way

The book I’d purchased for a family member never arrived but thanks to the above and beyond nature of Ana and the team they posted a new book free of charge! The recipient loves the book and I can’t recommend the support they provided enough!

Me and my family love this book. We have done a couple of challenges and the kids are absolutely hooked "when can we do the next one?" It can be hard to think of new things for the kids to do but this book has us covered for now. Thanks Adventure Challenge

Thank you so much! My package was damaged and they were amazing to find the information and find a solution. The books look amazing. Gonna be a late Christmas gift but I'm happy I got them!

Their Customer Support team responded quickly to my request, if the products I ordered are as good as their Support team, I cannot wait to use them!

Great! Love this gift. An option to include batteries and film would have been good however.

The love of my life got this for me years ago and we had a blast doing it! Since then, I’ve gotten it for my parents and now my aunt and uncle because they love doing experiences together. This is such a great gift and it keeps things exciting! 10/10 recommend!

I have ordered multiple times and always love the product. The support from the team is also always top notch!

Customer service was prompt and friendly!! Actioned my request with speed and kept me updated.