Great company to deal with who see authentic, top quality green teas. .

Excellent products and customer service

Splendid!

It was very easy to browse the teas and then place an order. I am very happy with my teas which came nicely packaged. I would recommend this company to anyone looking for excellent quality, beautiful tasting and authentic tea.

Excellent customer service and very speedy delivery, thank you

Shipping on time. Well packed.

Bag not made properly, will not reseal.

Great tea. Good prices. Fast delivery. Very well packaged. Very happy.

Great choice at competitive prices with amazing service

The gift hasn’t arrived after almost a month and the customer service team isn’t even responding to my enquiry to help track status.

High quality products

Excellent tea! Please bring back Ahinsa Organic!

Love it

Ease of ordering and speedy delivery - I've received excellent service every time I've ordered from the Tea Makers.

Great company, fast delivery

East to order, fast shipping and a delicious loose leaf tea. Thank you

Excellent service all round

The tea selection is fantastic, and you do pay for the quality. I recently switched to the Tea Makers of London and noticed a significant price increase. However, the tea is clearly much better than my previous distributor. For a loose leaf tea enthusiast like me who’s tried everything, you know when you’ve found great quality. You pay for what you get. I’m unlikely to return to my old distributor to save a few pounds. This tea tastes so much more refined and high-quality. If you’re looking to save a bit, you can find cheaper tea elsewhere, but you’ll likely get a lower quality. This is just my personal experience. The customer service is basic. I contacted them about dust in my tea and got a response, but I didn’t hear back. Maybe it’s because they get a lot of calls or they weren’t very concerned. I’d probably get a response if I contacted them again. This was just my first experience, so it’s not something I’d mark them down for. The packaging is sleek and I like the textured bag they use. I’m sure it’s recycled plastic too. It would be great if they offered paper bags at the checkout, like some suppliers do. The problem is people keep the tea in the paper bags, which makes it lose freshness. The plastic bag locks in all the freshness, so you can’t go wrong. Overall, my experience has been good so far! Tea quality: 5 out of 5 Packaging: 4 out of 5 Customer service: 3 out of 5 Website user experience: 5 out of 5

Too expensive

Always great service and lovely teas