we had a mishap with the wrong spelling for the address, black bow company was there for me for all my questions and finally got the pkg to my grandson. very happy customer. highly recommend

I ordered a necklace for my boyfriend's birthday present and it ended up being way too small. I then proceeded to order the necklace again, but doubled my mistake and ordered the exact same size. I had to call back multiple times regarding simple questions and return policies. Every single time I called back you guys were so incredibly helpful and make the experience so much easier. I appreciate the kindness so much and It's so hard to find nowadays. I have told my close friends and family about your company because of how amazing my experience was. My boyfriend also LOVES his chain and says He's a new man with it lol.

Always loved having a fine pocket watch. This is a replacement of a gift that was destroyed accidently. I am certain I have upgraded in quality. Just love the look of this clean and sleek classy timepiece, soon to be engraved.

Customer service was more than expected. Stayed in contact with updates. Item was delivered before Chrsitmas, which wasn't expected. Thank you SO much!

I can't say enough good things about Black Bow. They shipped my item instantly and it arrived with a box and a bow to wrap it as well. They took care of everything. I appreciate the efficiency and attention to detail they provided. It's hard to find these days!

Bought this necklace for my grandson for (early) Christmas and he LOVED it. Arrived quickly, well packaged and just as described. Would buy from The Black Bow again!!

I ordered a number pendant for my son two days before he let me know that his number changed. My first order had already gone through the warehouse, so it was too late to switch it or change it. I heard back within 24 hours, and Theresa in customer service let me know the best way to return the order, sent me links for the new item, and even gave me a discount code to make up for the one that I had used on the first order. The second order literally shipped within a day. I received the new order today and the necklace and pendant is BEAUTIFUL. I will definitely be ordering again from The Black Bow! Thank you so much!

Great product that was delivered quicker than I ever thought was possible.

Love, Love, Love the black bow. Quality jewelry.

Bought for my son for his birthday which is July 3rd, I'm anxious for him to see it and hoping it fits! but I can honestly say it's very shiny and beautiful

Graduation gift was a a hit! Shipped quickly and was packaged beautifully

Customer service contacted me immediately upon ordering to let me know the pendant was a special order and may not arrive with rush shipping. They canceled my order and I reordered to ship to my daughter. It arrived before they left to come see us with regular shipping! My grandson was more than excited!

The staff is very responsive, work hard to meet customer needs. The product I purchased was also 'top notch'.

This is a great product, absolutely love it. 5/5 recommend

I wrote something above.

I purchased a sterling jayhawk charm for my grandaughter. She is graduating from high school and plans on attending Kansas University. This charm is perfect! Very nice quality and perfect size! It came in the nicest box with the black bow - really the perfect gift. I can't wait to give it to her! What a special memory this will be! It really is the perfect gift! I love this company!

I got the "6. 25mm Sterling Silver Diamond Cut Rambo Flat Curb Chain Bracelet" and the "Rhodium-Plated Sterling Silver Three Sea Stars Anklet, 10-11 Inch" I love them, they're durable, and look nice. Customer Service was good and helpful

First time purchase. Ordering process went smoothly and my item arrived in nice packaging. Received nice "thank you for your purchase" follow up email. Quality and appearance of the necklace was good. I will likely order again.

The Black Bow is hands down one of my favorite family owned shops for jewelry. As a HUGE NHL fan I was ecstatic to see the selection they had! Their customer service is amazing and the care they provide in packaging the product and getting it out is unmatched!

would definitely recommend using this company for purchases, I ordered a gold script A pendant for my son's chain and it arrived earlier than expected and is beautiful, he is going to love getting this for his bday. very good experience, will purchase from again!!