Response time was great + keeping my extras for next ordered jewelry & I fully trust my ashes are in good hands!

Beautiful piece. Shipping was slow but worth the wait.

Fantastic experience with a memorial ring I wanted made to honor my beloved cat. I felt informed and supported through the entire process. Communication and instructions were very clear. My ring arrived and it was expected. Extremely special and well made. Would definitely recommend this company and their unique designs. Very positive experience!

Trinity has been the most helpful with the sizers and ring customizations and questions and concerns in general. I know I can be particularly indecisive, but she was patient with me throughout the process and it means more to me than I could put into words. Thank you.

Great Craftsmanship and quick and eay sozing and ordering. Their processing even helped my realize I needed to adjust from my original order size

Exactly what my soon to be husband wanted, even more beautiful in person!!

Overall experience was great. I'm satisfied with the website, purchase process, delivery timeframe and product. I haven't give it to my wife yet but believe she'll be thrilled with it. Love that it came with a certificate of authenticity.

Terrific service, the team there really cares

Beautiful ring! Fits exactly as requested based on the ring sizers.

Excellent customer service! Communication was key and detail was critical! Wonderful ring quality and experience!

Both necklaces are beautiful and arrived safely packaged

Other than confusion with the sizing of a special order ring that delayed delivery for weeks, my overall experience was acceptable. The ring is beautiful

I wanted something unique for my husband’s wedding band and found Jewelry by Johan at the last minute, but I was so excited to order I didn’t even think to look at the shipping times!! Thankfully, the Customer Support team was able to work some magic in order to get the ring made and shipped to me earlier, it arrived 5 days ahead of schedule! Really blown away with both the craftsmanship of this ring and the support/production teams ability to assist me during the already stressful wedding planning process. It’s so hard to come by good customer service in this day and age but the JBJ went above and beyond to find a solution to a self-created problem, truly cannot thank them enough. Here are 10 stars as 5 are not enough ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I just received my custom ring that has a band of ashes for each of my two canine buddies separated with a band of wood to remember all the fun we had hiking. I could not be more pleased with the final design and the support provided during the design process. Thank you so much.

Mix up with second ring sizer caused an unacceptable delay resulting in a lower rating. Good response once you were notified.

Excellent all around service and attention to detail. They take their time to make sure you receive the best quality product exactly to your specifications.

Excellent work. Premium product.

The experience has been fantastic! from choosing, sizing and getting the final product,. . . simply better than I imagined

My wife and I appreciate our matching abalone filled Ammonite necklaces Very Much!

Very good