Site reviews
Immediate Difference
It was amazing how fast we started seeing the difference. It was such an Easy Installation. Definitely recommend adding the Moen Flo. Within days my wife said. . "My hair is so much softer all of the sudden. What did you do?"
Immediate Difference
It was amazing how fast we started seeing the difference. It was such an Easy Installation. Definitely recommend adding the Moen Flo. Within days my wife said. . "My hair is so much softer all of the sudden. What did you do?"
very good
very good
very good
very good
Works great
Filter works great. Eliminates rust!
Works great
Filter works great. Eliminates rust!
Good product
Love the water this puts out. Took off a star bc no plumbers seemed to know how to install this and Springwell didn’t have preferred plumbers to suggest.
Good product
Love the water this puts out. Took off a star bc no plumbers seemed to know how to install this and Springwell didn’t have preferred plumbers to suggest.
It great to take an
It great to take an shower and know you clean.
It great to take an
It great to take an shower and know you clean.
I’m very happy with the
I’m very happy with the Spring Well water softener system.
I’m very happy with the
I’m very happy with the Spring Well water softener system.
Springwellwater is legit
Good and reliable products. Good customer service.
Springwellwater is legit
Good and reliable products. Good customer service.
PH Neutralizer+Ultra whole house well water filter+ Salt base system combo
The syster seem to be working good. I will know exactly what it is actually doing when I get my well water tested again to make sure everything is working as it should. Had a a few questions about the initial start up flush out and other questions about the system and how it should function, and customer service matt helped at answering my questions. I will give an update after my water is tested again.
PH Neutralizer+Ultra whole house well water filter+ Salt base system combo
The syster seem to be working good. I will know exactly what it is actually doing when I get my well water tested again to make sure everything is working as it should. Had a a few questions about the initial start up flush out and other questions about the system and how it should function, and customer service matt helped at answering my questions. I will give an update after my water is tested again.
Great Filtration Quality
Our water is so much better tasting. We used a 3rd party water testing kit from Tap Score to see the before and after results of putting in the whole house filter. We were originally scored a 47/100 with the average washington state water being scored at 76/100. Our water supply even had lead present (Mountlake Terrace, WA). After the filter, we jumped up to a 87/100. The ease of replacing the sediment filter was great. The only drawback is that our house has a little more water hammer when turning on and off appliances. We have tried some strategies to mitigate this with no success. We are hoping our last option of putting in an expansion tank by our on demand helps.
Great Filtration Quality
Our water is so much better tasting. We used a 3rd party water testing kit from Tap Score to see the before and after results of putting in the whole house filter. We were originally scored a 47/100 with the average washington state water being scored at 76/100. Our water supply even had lead present (Mountlake Terrace, WA). After the filter, we jumped up to a 87/100. The ease of replacing the sediment filter was great. The only drawback is that our house has a little more water hammer when turning on and off appliances. We have tried some strategies to mitigate this with no success. We are hoping our last option of putting in an expansion tank by our on demand helps.
Water Pressure
You've mentioned that your system does not reduce water pressure. Well, it has.
Water Pressure
You've mentioned that your system does not reduce water pressure. Well, it has.
Never knew that I would
Never knew that I would have SUCH a difficult time returning the product. I had several days of phone calls and emails before I even git a response. Then came the deduction for returning one unit unopened! I will NEVER buy your product again!
Never knew that I would
Never knew that I would have SUCH a difficult time returning the product. I had several days of phone calls and emails before I even git a response. Then came the deduction for returning one unit unopened! I will NEVER buy your product again!
Not sure it is doing the job.
I am not sure that the Whole house saltless softener and whole house filter are working well for our home in Tucson AZ. Despite changing the sediment filter, there is still a carbon residue ring at the water-line of our toilets, and the descaling is not really doing the job keeping spots and scale off our fixtures.
Not sure it is doing the job.
I am not sure that the Whole house saltless softener and whole house filter are working well for our home in Tucson AZ. Despite changing the sediment filter, there is still a carbon residue ring at the water-line of our toilets, and the descaling is not really doing the job keeping spots and scale off our fixtures.
Response time is hit or miss, but the products are working great so far (3 months).
The water test was taking a long time to process, so I called ETR Labs. We determined that the post office must have lost my sample, so ETR made arrangements to send me a second sample kit at no charge. I returned the kit back to ETR within 24 hours and used UPS instead so I knew when the package was delivered. After a few day, I called to check in on my test. They said that they would call me back. I believe that the results must go back to SpringWell and that it was being held up there because I got the results from the SpringWell sales guy along with a quote for a water softener + pre-filter + UV purifier. All of the devices showed up just a few days after the order was given.
Response time is hit or miss, but the products are working great so far (3 months).
The water test was taking a long time to process, so I called ETR Labs. We determined that the post office must have lost my sample, so ETR made arrangements to send me a second sample kit at no charge. I returned the kit back to ETR within 24 hours and used UPS instead so I knew when the package was delivered. After a few day, I called to check in on my test. They said that they would call me back. I believe that the results must go back to SpringWell and that it was being held up there because I got the results from the SpringWell sales guy along with a quote for a water softener + pre-filter + UV purifier. All of the devices showed up just a few days after the order was given.
Shipping charges
The guys are great. I just hated spending $18 returning the wrong filter. Even tho I ordered it. I would have appreciated free shipping for returning the wrong ones.
Shipping charges
The guys are great. I just hated spending $18 returning the wrong filter. Even tho I ordered it. I would have appreciated free shipping for returning the wrong ones.
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No More Salt
Easy to install and worked immediately. No more salt! Water feels great.
No More Salt
Easy to install and worked immediately. No more salt! Water feels great.
Works as advertised. The family
Works as advertised. The family and I now enjoy the clean water throughout the house. I should have done this earlier. Thank you Spring Well!
Works as advertised. The family
Works as advertised. The family and I now enjoy the clean water throughout the house. I should have done this earlier. Thank you Spring Well!
Works well
Works as advertised
Works well
Works as advertised
Vast Improvement
I am very happy with the improvement of water at my house. The Sprinwell system works wonders.
Vast Improvement
I am very happy with the improvement of water at my house. The Sprinwell system works wonders.
post sales experience lacking
We bought a whole house filtration system. Do not yet know how it is working, as we have not moved into the house. However, here are places where I have been less than overwhelmed by SpringWell (1) "hey, refer your friends and get an AMEX gift card." Well, I referred a friend and nothing happened. He told Springwell he was referred by me. Then when I was asked to provide feedback, I told them this referral bonus hadn't happened yet. They checked, saw that my friend was referred by me and said they would process it. 3 months later? Nothing. (2) the claims about "any plumber can install this" and "it's easy and only a couple hours of work" were baloney. I talked with several local plumbers and the ones who were familiar with the products said "Springwell is full of it when it comes to promised installation times." The install cost me 3x what I expected it to. (3) the tone of SW employees was very nice and responsive pre-purchase. However, once the purchase was made, it was harder to get timely responses.
post sales experience lacking
We bought a whole house filtration system. Do not yet know how it is working, as we have not moved into the house. However, here are places where I have been less than overwhelmed by SpringWell (1) "hey, refer your friends and get an AMEX gift card." Well, I referred a friend and nothing happened. He told Springwell he was referred by me. Then when I was asked to provide feedback, I told them this referral bonus hadn't happened yet. They checked, saw that my friend was referred by me and said they would process it. 3 months later? Nothing. (2) the claims about "any plumber can install this" and "it's easy and only a couple hours of work" were baloney. I talked with several local plumbers and the ones who were familiar with the products said "Springwell is full of it when it comes to promised installation times." The install cost me 3x what I expected it to. (3) the tone of SW employees was very nice and responsive pre-purchase. However, once the purchase was made, it was harder to get timely responses.
