Site reviews
Jose, whom I spoke with
Jose, whom I spoke with on the phone could not have been more helpful and cheery. My box arrived today. I just have 1 small question before I mail my package back. I will call on Monday morning.
Jose, whom I spoke with
Jose, whom I spoke with on the phone could not have been more helpful and cheery. My box arrived today. I just have 1 small question before I mail my package back. I will call on Monday morning.
Great customer service
I found the website difficult to navigate but the rep- I think her name was Krusti was absolutely wonderful- very helpful, Patient, kind and professional
Great customer service
I found the website difficult to navigate but the rep- I think her name was Krusti was absolutely wonderful- very helpful, Patient, kind and professional
Southtree is Amazing, definitely would recommend!
I love the smooth transaction between. They send you everything needed and you gather up your stuff and send it in. Wait, receive and then watch. So easy I used them again!
Southtree is Amazing, definitely would recommend!
I love the smooth transaction between. They send you everything needed and you gather up your stuff and send it in. Wait, receive and then watch. So easy I used them again!
Good
Good
Good
Good
Very fast shipping.
Very fast shipping.
Very fast shipping.
Very fast shipping.
I am waiting for package.
I am waiting for package. Website was ok.
I am waiting for package.
I am waiting for package. Website was ok.
packaging isn't sufficient for 40
packaging isn't sufficient for 40 vhs tapes - it'd be great if you saved us both money and just sent the booklet for this amount of tapes, and maybe even reels? Otherwise, experience is good, tracking is appreciated, and the barcoding was really appreciated. My mother told me about you - I'm here with her right now doing a traveling nurses rotation for the next 3 to 6 months.
packaging isn't sufficient for 40
packaging isn't sufficient for 40 vhs tapes - it'd be great if you saved us both money and just sent the booklet for this amount of tapes, and maybe even reels? Otherwise, experience is good, tracking is appreciated, and the barcoding was really appreciated. My mother told me about you - I'm here with her right now doing a traveling nurses rotation for the next 3 to 6 months.
The package arrived quickly and
The package arrived quickly and was more than accurate for shipping all my tapes. The website is easy to use. My only gripe is having to choose the item amount numbers listed and not having the ability to enter the amount I actually want to send. Service has been great so far! I'm kept up to date with the process via email.
The package arrived quickly and
The package arrived quickly and was more than accurate for shipping all my tapes. The website is easy to use. My only gripe is having to choose the item amount numbers listed and not having the ability to enter the amount I actually want to send. Service has been great so far! I'm kept up to date with the process via email.
Love this company and always
Love this company and always pleased with their work. I only wish the back of pictures would be consistently scanned, too. Otherwise great service.
Love this company and always
Love this company and always pleased with their work. I only wish the back of pictures would be consistently scanned, too. Otherwise great service.
Digital Help
Southtree website is very easy to use and understand. Their box arrived as stated on the website. From website to box to directions, all has been easy to understand and very professionally done. We look forward to viewing the finished digital transformation.
Digital Help
Southtree website is very easy to use and understand. Their box arrived as stated on the website. From website to box to directions, all has been easy to understand and very professionally done. We look forward to viewing the finished digital transformation.
Website was easy to understand
Website was easy to understand pricing.
Website was easy to understand
Website was easy to understand pricing.
So far, so good
Boxes arrived quickly. I have packaged them up and just mailed them back. Their booklet is really well done. Now, if they can deliver on the quality scans.
So far, so good
Boxes arrived quickly. I have packaged them up and just mailed them back. Their booklet is really well done. Now, if they can deliver on the quality scans.
Groupon
I bought one of there deals from Groupon. They don’t say that you have to use the coupon all at one time. The problem with that is that you can only do up to 1000 pictures. I have 3000. So I couldn’t use all the money and planned to use it again to do the next group of photos. So I’m stuck with a Groupon that I can not use. Contacted the company and after several conversations I was told to talk to Groupon because they set the limits. Still waiting for Groupon to get back to me.
Groupon
I bought one of there deals from Groupon. They don’t say that you have to use the coupon all at one time. The problem with that is that you can only do up to 1000 pictures. I have 3000. So I couldn’t use all the money and planned to use it again to do the next group of photos. So I’m stuck with a Groupon that I can not use. Contacted the company and after several conversations I was told to talk to Groupon because they set the limits. Still waiting for Groupon to get back to me.
Southtree does a good job
Southtree does a good job of keeping customer informed
Southtree does a good job
Southtree does a good job of keeping customer informed
Took the time to research
I had a very old order that I had not used and the representative took the time to research how to help me use what I had purchased 10 YEARS AGO! He called me back when he had the information and I am on the road to preserving those memories.
Took the time to research
I had a very old order that I had not used and the representative took the time to research how to help me use what I had purchased 10 YEARS AGO! He called me back when he had the information and I am on the road to preserving those memories.
I wanted to go with
I wanted to go with Southtree, but they did not work with my company's requirement for an NDA.
I wanted to go with
I wanted to go with Southtree, but they did not work with my company's requirement for an NDA.
Hard to understand the directions
Hard to understand the directions Advertise $9. 99 to convert yet my bill was $50 bucks Very misleading
Hard to understand the directions
Hard to understand the directions Advertise $9. 99 to convert yet my bill was $50 bucks Very misleading
Review Without Any Service
I am so tired of being asked to write a review about a company with whom I have not even received any service or product. Why not delay sending these ridiculous surveys AFTER a service or product is received?
Review Without Any Service
I am so tired of being asked to write a review about a company with whom I have not even received any service or product. Why not delay sending these ridiculous surveys AFTER a service or product is received?
I received the shipping information
I received the shipping information and return packaging and I am looking forward to viewing the finish product once it is completed! Thank you very much
I received the shipping information
I received the shipping information and return packaging and I am looking forward to viewing the finish product once it is completed! Thank you very much
Easy to navigate. Great prices.
Easy to navigate. Great prices. Responsive and outstanding customer service
Easy to navigate. Great prices.
Easy to navigate. Great prices. Responsive and outstanding customer service


