I was hesitant to leave a review immediately, because I wanted to see how the mattress would hold up after at least 1 year. The price was a lot of money for us, so we wanted to get something that would last. First impressions were amazing. So comfortable, soft, plush, amazing for back pain and getting a really good nights sleep. We’re thinking, wow, I hope this continues! My concern was that over time, the mattress would lose its shape and become less supportive. I’m so pleased to say that almost 2 years later, our mattress is still as comfortable, soft and bouncy as the day we got it! We went away recently on a 3 week holiday and realised very quickly how much we missed our mattress! The bed we had on holiday wasn’t even bad, this mattress is just EXCEPTIONALLY comfortable!! I feel like a princess now with incredibly high standards, but yknow what? It’s worth it. We always rotate the mattress every time we change our bed sheets, so it’s not just getting worn down from where we sleep in the same spots. I think this is especially important in the beginning to rotate the mattress. Thank you Simba for an amazing, quality product, we continue to recommend you to all our friends and family!

Product arrived promptly and on time.

Excellent customer service. Very easy to order and questions that I asked were answered promptly and accurately. Goods arrived well packaged, clean and quickly. Absolutely first class.

Excellent!

Very good. Helpful and responsive.

Great purchasing experience and like the reminder about turning it

Amazing products ,very friendly customer service and efficient delivery service.

Shipping was very prompt.

Good communication & easy delivery

Super easy, delivered so quickly, you take off the plastic and the mattress spring into shape. I put it straight on my bed. Never moved since

I had an issue with my original purchase, it didn't expand properly but customer service quickly addressed the issue and send me a new matress and took the old one away. The new one expanded very well and it has been very good so far and comfortable.

Super

Good but not perfect

Arrived on time with perfect packaging. Thank you!

Very good

I don’t usually write reviews, but this mattress truly deserves it. From the very first night, I noticed a huge difference in my sleep quality. It’s the perfect balance of soft and supportive — my back pain is practically gone, and I wake up feeling refreshed instead of stiff and sore. Setup was incredibly easy (it expanded fully in just a few hours), and there was no weird chemical smell at all. The materials feel high-quality, and it doesn’t overheat like some other memory foam mattresses I’ve tried. My partner and I both sleep great on it — no more tossing and turning or waking each other up. If you’re on the fence, don’t wait. This mattress has completely transformed the way I sleep, and I can’t recommend it enough!

outstanding outrageous out of the world no one can beat simba no one can replace simba Happy to have my simba

Service is excellent and was a quick delivery.

easy sleeping with this pillow

happened over a year ago so dont remember specifics assume it went well otherwise i'd remember