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Explore

  • Search
  • Brands A-Z

Company

  • How it works
  • About Yotpo

Resources

  • Blog
  • Shopify Reviews App
  • Review Calculator

Support

  • Contact Support
  • Help Center
  • Connect with an Agency
  • Accessibility Statement
  • API Documentation
  • API Changelog
  • Yotpo Status
  • Terms of Service
  • Website Terms of Use
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  • Privacy Policy
  • Cookie Settings
  • Accessibility

Site reviews

How we present the reviews
Anonymous user
Carina P.
Verified Buyer
1 out of 5 stars

I do not recommend if

I do not recommend if you’re looking to replace or get in touch with anyone for customer service.

DEC 14, 2025
Anonymous user
Taylor F.
Verified Buyer
1 out of 5 stars

Both shoes were damaged on

Both shoes were damaged on arrival and I haven’t received a response.

OCT 28, 2025
Anonymous user
Arlene G.
Verified Buyer
5 out of 5 stars

Easy purchase from beginning to

Easy purchase from beginning to end and shipping time was reasonable.

OCT 8, 2025
Anonymous user
Muskan G.
Verified Buyer
5 out of 5 stars

Great

Great

OCT 3, 2025
Anonymous user
Mikayla B.
Verified Buyer
2 out of 5 stars

I finally got the exchange

I finally got the exchange done, but the response time is really bad. I put in for a return initially a whole day passed by and I still had not heard anything about my return to get their shipping label. I emailed the customer service email and finally got an email back with my shipping label and also an email from an employee saying that I could do an exchange for free. When I responded back to that employee saying that I wanted to do an exchange. I never heard back from her the next day. I went on the website and went to the live customer service to put in for an exchange. That way never heard anything back on that the whole day passed on that live customer service with no response. I had to email the customer service email again to ask for an exchange then I finally heard back about the exchange process so overall the communication with customer service is very bad.

JUL 31, 2025
Anonymous user
Ashley G.
Verified Buyer
5 out of 5 stars

Fast shipping

Fast shipping

JUL 26, 2025
Anonymous user
Sofia D.
Verified Buyer
5 out of 5 stars

Such a good company

Such a good company

MAY 6, 2025
Anonymous user
Emma C.
Verified Buyer
1 out of 5 stars

Shipping said about 2-3 business

Shipping said about 2-3 business days but took over a week, shoes were also peeling upon arrival.

APR 13, 2025
Anonymous user
Sophia A.
Verified Buyer
5 out of 5 stars

Shipping was fast and on

Shipping was fast and on time. Very good communication!

APR 3, 2025
Anonymous user
Dallas C.
Verified Buyer
4 out of 5 stars

Took a minute to ship

Took a minute to ship

MAR 18, 2025
Anonymous user
Savannah B.
Verified Buyer
5 out of 5 stars

Amazing shoes, great quality, and

Amazing shoes, great quality, and great customer service! Thank you!

FEB 27, 2025
Anonymous user
Ryan A.
Verified Buyer
5 out of 5 stars

Went very smoothly

Went very smoothly

FEB 16, 2025
Anonymous user
Mia M.
Verified Buyer
5 out of 5 stars

Great

Great

JAN 29, 2025
Anonymous user
Demiral S.
Verified Buyer
5 out of 5 stars

Love love love!

Love love love!

NOV 4, 2024
Anonymous user
Isela G.
Verified Buyer
5 out of 5 stars

Fast delivery :)

Fast delivery :)

JAN 19, 2024
Anonymous user
Shayko J.
Verified Buyer
5 out of 5 stars

Shipping was cool

Shipping was cool

JAN 4, 2024
Anonymous user
MAGGIE M.
Verified Buyer
1 out of 5 stars

Wish I would of added

Wish I would of added a picture of the post office waiting for my item

DEC 13, 2023
Anonymous user
Johanna C.
Verified Buyer
5 out of 5 stars

I got them early then

I got them early then expected!

DEC 10, 2023
Anonymous user
John C.
Verified Buyer
5 out of 5 stars

I recommend other people to

I recommend other people to start buying tacones. Si ustedes quieren because to me they are beautiful ❤️

DEC 10, 2023
Anonymous user
Destiny S.
Verified Buyer
5 out of 5 stars

Came when it said it

Came when it said it would!!

DEC 5, 2023
123

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http://shop-rella.com logo

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Visit online store
http://shop-rella.com logo

http://shop-rella.com

clothing,fashion & accessories
4.2
|
277
Visit online store
4.2
4.2 out of 5 stars
Based on 277 reviews
5
191
4
28
3
18
Ratings distribution data table
StarsCount
5191
428
318
29
131
Total277
2
9
1
31