Such a gorgeous quilt for my expected grandchild. So soft and exquisite. Very happy with it

This is my favorite online store. TOP quality on all products. Beautiful items and so unique. I have wallpaper and the cutest three legged dip painted stools.

Serena & Lily have such beautiful furnishings in such beautiful coastal colors. Unfortunately, I can't afford much of what they sell.

I bought the large Big Sur basket in natural and it is gorgeous. I have received many compliments on it. It is useful and stylish for an Oceanside home and its on sale now.

Room looks lovely ….my granddaughter loves her quilt and pillows

We had a great experience and love our things! Other than delays and two quilts arriving with brown spots all went well

I love everything about this company. The customer service, the turn around time on the product. I have ordered a comforter and spread which I love. If I could I would have a Serena and Lily home, but I'm excited when I am able to make a purchase and the box arrives. Keep doing what you're doing. Customer for LIFE !!!!!

I ordered a complete king bedroom suit and two complete bedding ensembles for our newly built home. Very beautiful and good quality pieces. My only complaint is the shipping process and delivery times. I would’ve rather have had all my pieces delivered once they were all ready. Dealing with the delivery service was less than ideal. They called when pieces weren’t ready for shipping and didn’t seem to have a grip on their process. Waited 6 months on a custom upholstered bed. Even before Covid, I had shipping delays with S&L with previous orders. Husband is a builder, so I stage homes often once ready to sell and there have been a few times in years past, when I received items AFTER the house was already sold.

Fantastic!

I had a wonderful experience with Krystie from Serena & Lily, Del Mar CA! I really love the pillows she chose for my two Grady white sofas—she chose the sofas too! I am so impressed with her and the quality of my furniture and pillows!! Thanks so much

I love everything about S&L. Products, quality, everything.

Love the wallpaper!

Your customer service exceeds that of any company I've made purchases. There was a problem & you immediately solved it!! It was way beyond my exceptions & has earned you a loyal customer forever!

Great customer service Very helpful when I called due to a shipping problem. Very willing to research and come up with a solution. I really appreciate that

Your service department is excellent

Appreciate being listened to and the free shipping I could use on nxt. Purchases. I believe if you have a good customer, you want to keep.. It appreciated the experiences I have had dealing with your company and their customer service representatives. Thank you!!

I had a great in store experience. I was able to see items in person and get feedback from the in-store designer that helped make my decision to finally purchase my items. I wish the store was open without appointments so I could go more often on the fly.

I really wanted 5 stars ! The end tables and dresser are beautiful. Well made. The delivery staff top shelf.

The website is easy, even for a “dinosaur” like me, to navigate around. I easily found the product I was looking for.

Shipping delays always disappointing but everything worth waiting for.