Great returns service

I’ve always had excellent service from Saddleback and have bought lots of Castelli stuff from them. Delivery has been quick and returns very easy when necessary. I rarely give reviews unless brilliant service (or terrible). Saddleback 🤩

Ordered 2 cycle jackets for my husband birthday. Prices were very good and free returns made it easy. Refund processed quickly for return. Recommended.

Top service both on the phone and with regards to delivery. Highly recommended

Great service every time super quick postage and delivery. Top items at great prices. My go too shopping place!!

Excellent value and speedy service. Will use again in the future

Smooth easy transaction. Recommended.

Ordered a waterproof jacket, was too small, exchanged easily, refunded quickly and then bought larger size. Can't fault the service

Fantastic gloves, great for this time of year. Sizing is spot on too.

I ordered a Goretex cycling Jacket for my wife to do the Tour du four on what was forecast as a damp cold Glasgow day. The ordering process was easy and the delivery of the jacket was prompt. The weather was as wet as forecast, the jacket was perfect it kept her warm and dry and smiling.

Very happy with product , price and service

Excellent

Excellent service but had to return goods as unsuitable for me However the refund was easy to process and arrived very quickly. Will definitely use this company again.

I usually don’t write reviews, but this time I’m exceptionally impressed by the service. I’ve never experienced such a speedy dispatch. I received my items within 24 hours. It wasn’t even an expensive order, just above £70. Well done Saddleback. Very well done indeed.

Great service, no problem refunding an item that was too big. Wouldn't hesitate to use again.

Very helpful when k had to return good because they did not fit

Good service no I was not confused how to return item was very helpful Returns swift and money back

Fantastic!!

First rate and rapid service always. Great prices.

A fantastic quality item Perfect fit