I have loved RW Fine since it was RingWraps but my most recent experience was mind blowing. I ordered my daughter custom earrings for her birthday. There was no guarantee that they would be ready in time and I knew that from the start. I called on July 3 to see if they were ready but the store was closed. They called me back and stated that they were closed in observation of July 4th— I fully understood that and it was ok with me. I did inform them that it was her birthday and they immediately jumped into action. One of their employees insisted that she was going to the store (a 45 minute drive for her) to make the earrings available so that my daughter would have them on her birthday. It was truly a situation of going above and beyond. She was so incredibly kind and generous with her time. I’m so grateful and beyond touched that they cared so much. I really wish I could better describe how much it meant and how unexpected that level of customer service is. I will forever be a loyal customer who loves this business!!!

Every time I have ordered with RW they have went above and beyond to help with my order . My wife loves every piece she has from RW.

Gorgeous Jewlery and amazing customer service. The team at RW fine did everything to make sure my wife’s new bangle was perfect.

Sweetest people ever!

It’s always first class service at RW!

Everyone is so lovely to work with. This is my 3rd purchase and can’t wait to continue to add to my collection.

Fantastic

Took way longer than advertised, refused refund when gift was going to miss wife birthday (because it was 8 weeks to delivery not 2) without ridiculous 20% restocking fee.

Working with RW Fine was so easy and they were so so sweet!

Love it get compliments every dax

Excellent service 10/10 always

I love my new diamond studs. The crew at RW fine is always so warm and welcoming. Sheridan helped me pick out the perfect carat weight and showed me alternative setting and custom options.

Perfect at helping me getting the right size. My wrist is small,

Can’t wait to order more.

Fantastic customer service.

Bad experience

Another great experience

Friendly and fast customer service

Jenn made it EASY! My wife loves her necklace! :) I couldn't be more pleased.

This necklace is stunning! I’m so happy I ordered it. It’s something I truly love to wear. I get compliments on it all the time, specially to how much it sparkles. Will definitely be buying more soon!