Great customer experience, especially with shipping and returns. Smooth return and quick refund. Will shop here again.

Great customer service all around. Prompt as well.

Fast shipping and easy return.

Great service and great products.

prompt service

Shipping and returns were very easy, although the 30-day return window would be better from delivery day instead of purchase day. If it takes 2 weeks to arrive, the return windows is really only 16 days.

Envio rápido...entrega no prazo

very ggod product , Fast deliveries .

shipping took a week from Vancouver, Canada.

Fast reliable shipping and easy to install.

Products arrived quickly and website very useful

Good experience

Facile. Livraison relativement rapide.

Overall good product, no complaints, cycling shoes are true to size (measure as indicated on product page) I had to exchange an item and it took weeks to arrive. I live in Canada and the product was shipped from the States. I emailed Shamino multiple times and got an immediate response but it was not helpful. I like my cycling shoes but will be cautious when ordering from Shamino again due to wait times.

Good, efficient service

Great

Clear communication about the order and shipping at each step, delivery confirmation also sent. Would order again.

Shoes shipped as expected - thanks Shimano Canada.

Free shipping option takes reasonable time, thanks.

Very happy