Excellent service and product

Stunning shoes , so very elegant. I’ve bought them to wear as a wedding guest . Hopefully they are as comfortable as they seem to be on trying on

Just received my pair of the Mint Mimosa T-bar heels in the post and they are literally my favourite shoes I have ever owned. They are exactly as pictured on the website, incredibly comfortable and easy to walk in - I don't usually wear heels, so this is definitely a plus. The leather itself feels buttery soft and the design makes my feet feel super secure. I can't wait to wear them for my wedding!

I was so excited when my shoes arrived, only to be disappointed when I looked inside. Although the picture and description on the outside of the box showed the correct mixed metallic art deco shoes I had ordered, the shoes inside were wrong style and only have gold metallic trim. Unfortunately, there was not enough time to return the shoes for the ones that I really wanted. Thankfully the shoes are the right size and ivory so I will have shoes to wear. They are excellent quality and very comfortable shoes, I am just disappointed to have spent the amount of money I did and not have the shoes I really wanted. TJ from California, USA

I love my new Ava boots! They look great with both jeans and dresses and are really comfortable too.

Absolutely love my boots. Beautiful AND comfortable

Really easy to order, speedy delivery.

So quick and easy!

Amazing service from Rachel and her team, ordered a pair which turned out to be too big, a quick message on instagram was replied back to me the next minute suggesting a replacement could be sent. 3 days later the smaller size arrived. They are perfect - thank you

excellent customer service

Love, love, LOVE my new boots! These (like all Rachel Simpson's) are super comfortable and the perfect height. I love how considered the design feels, and particularly enjoy how sturdy the zip feels. Another wardrobe win from Rachel Simpson, who has become my favourite shoe brand. You always know you are buying quality and style when you buy RS!

Great service when I needed to try a smaller size but the system wouldn’t let me order. Shoes arrived fast, well wrapped and my return was refunded quickly.

Amazing service and the most incredibly beautiful and comfortable shoes thank you so much

Beautiful and comfortable shoes. I cannot wait to wear them at my wedding and beyond. They're very soft and I think they'll remain comfortable all day (I haven't worn them outside of my house yet). I am a size 5. 5 and went for the 5 after reading about sizing down. There is a little room at the back but it's barely noticeable and a size 4 would have been too tight. I had some issues with ordering because I was told that they actually didn't have the shoes to send me but customer service was really great and they helped to source the shoes from the EU warehouse so that I would receive them in time for my wedding. I really appreciate that.

Really good quality shoes. Wife loves them

Beautiful comfortable shoe. Exactly what I needed. Very elegant

Beautiful shoes, very comfy. Delivery was super quick! I ended up returning them as I’d bought a few pairs from Rachel Simpson to try with my wedding dress. Couldn’t keep them all.

The shoes are beautiful and the customer service was amazing, a great help for buying it in the US!

great service and timely delivery.

Speedy delivery, shoes arrived and are absolutely beautiful! I bought two sizes just in case but my normal size was spot on. I haven't worn them for long as they're for a special day, but I've been obsessing over them for weeks and so glad I went for it!