Yeah all good!!! As always!!

Exemplary Customer Service

I am very pleased with the Rab repair to my down jacket. A friendly dog had ripped the sleeve. I'd tried to sew up the tear but the repair gave way and it was shedding feathers. So, I secured it for the time being with the inevitable black masking tape. This did the job but was most unsightly and eventually, it started to peel off. I finally got round to sending my jacket to Rab's repairs department. The ordering system, where you declare what needs repairing, is simple to use. They sent a prepaid label in the post. The only thing I do wonder is why the postal label couldn't be printed at home? This would save waiting for the label from Rab arriving in the post. The communication from Rab was great. I received emails about where my repair was in the system. Rachel covered three sections of the sleeve and blended the stitching. The fabric she used was a very slightly different colour but unless you know it is there, the repair is virtually invisible. I would highly recommend using Rab's repair service to give your new Rab equipment a new lease if life. The repair cost only £23, including postage both ways. A very satisfying mend! Thank you Rachel at Rab.

Deep pockets and sealed zips

Great service, great speed, thrilled

Easy service and worth paying for - don’t try washing it yourself - you effectively get a new coat back. Turnaround times were as expected - be patient!

Replacement Rab leggings

Very happy with the fast service and turnaround time

Excellent service, really pleased with the repair to my coat. Would definitely use this service again.

Prompt repair service and neat replacement of the zip (though with a slightly different product to the original)

I sent a jacket to Arab to have the pocket zipper replaced. It was back within 2 weeks and I could not tell which pocket had been repaired. An excellent job. And o did like the all paper packaging.

Great service, will use again

Had a bit of delays to ship my order but customer service were prompt to answer and help

Everything perfect, a great gift that was liked very much…. .

Excellent service

Brilliant

Love rab clothing I have a variation of all of there stuff from shorts tops jackets fleeces.

Excellent service set for wash but not sure if it has been re lofted but thd coat looks and feels like new

Great repair service

Website purchase was simple enough and the items were delivered successfully