I received this as a replacement for an item that was out of stock. No complaints whatsoever on my behalf. Still waiting on the original banger I ordered to ship out. =)

I ordered a terp slurper and it showed up broken, clearly shipping damage. I emailed about a replacement and had a response in 6 minutes with tracking information on a replacement 15minutes later. By far one of the best customer service interactions I've ever had. It works really well and puts a nice spin on the pill.

Very nice

Everything was great. Fast and great service.

Will definitely buy from them again. Had a small mistake in shipping an item, and sent extra items right away.

11/10 didn’t think it would have as much of an effect as it did. Love it!

Shipping was quick, and it's a very nice product for a very reasonable price. First time buyer, would definitely buy again

Shipping was quick and well packaged the sluper is out of this world quality unlike anything you'd find in a glass or smoke shop. Ordered 2 more as back ups

Great

Wonderful

Great heat retention and the cleaning is a breeze.

love it

Another wonderful buy, thank you

Good prices

Fast shipping, great prices

Quick and exactly what I needed!

Round bottom seems better than flat. This is an excellent piece. Be careful, don’t drop it.

Excellent

Exceptional customer service.

I ordered from Quartzbanger and the package was never delivered. I did not receive any delivery or pickup notice, and I had to contact the company myself after waiting weeks with no product. Customer service claimed it was my responsibility to track down the package and that they could keep a $5 fee because it was “returned,” even though I never received it. The fee also wasn’t clearly disclosed at checkout. A full refund was only issued after I pushed back/disputed it. I’ve ordered from other quartz companies and have never had an issue like this. First and last time they get my business.