I ordered the PT696BT A/V receiver directly from Pyle USA. It was easy to order, aas shipped right away and arrived promptly, in perfect condition. This unit replaced an old receiver. It was easy to set up. So far it works very well.

Thanks for the free gift!!

Speakers sound great however customer service is lacking. Couldn’t understand the overseas rep and my email has gone unanswered. Need help with obtaining a longer connection cable.

Prompt Complete Service. Great Product!

Great projection

None of the lids on the borosilicate glass set stay on. They all popped off in the fridge overnight. Tried again a second night and the same thing happened. Unsure if this is actual borosilicate - observation based on color. Haven't tested.

Great service

I loved the nic perfect for my church

Dealer Application got lost in the abyss, would like some follow through. My non profit organization applied months ago and informed that the Pyle USA processing dept. was back logged. We are still waitting Rev. Eric Native Global Network, Inc. thekeystonenetwork@icloud.com

Customer service responds within 24 hrs, but the part to replace the one that arrived smashed is still “out of stock “ for 4 months now.

UTV Soundbar PATVSB4600 works well. Replacement brackets and hardware are not in stock for this soundbar.

After about 4 months had issue with blown fuse and circuit board turned black at the fuse location Contacted them and responded next day after information exchange sent a full replacement that arrived in a few days

replaced serene life SAPLAC10 under warranty NO HASSEL! CALEB made the process effortless with utmost courtesy!

I contacted customer service. The representative listened to my concerns and promptly took care of my issue. I’m very appreciative of the great customer service.

No hassle replacement

The bluetooth speaker did bluetooth to my Dish Network Receiver but I had no volume control, they played full volume. The Pyle Tech was not much help as he was just telling me what I have already did or have been trying to get volume control over the speakers. I returned the speakers as they were not much use to me in the above condition, playing at full volume.

I had an issue and it was resolved quickly. I am very satisfied.

Sound goos.

Excellent customer service that stands behind their products, will recommend!

Great customer service and service satisfaction. When I e- mailed your company that the led light panel, was not working, and defective, your dept. contacted me promptly, and replaced the defective led light panel, with a whole new hydroponic system. Thank you so very much !